Greater NYC Area
1 week ago
As a Client Content Producer at VTS, you produce interactive content that makes it easy for users of the VTS platform to understand, enjoy, and fully adopt VTS as part of their everyday routine. You will manage the ideation, creation, improvement, and adoption of client-facing content that powers the VTS customer experience with one goal: provide value to our users. This includes managing project schedules, identifying risks and clearly communicating goals and results to project stakeholders.
In this role, you’ll support a variety of video, web, production, and writing projects, including interactive Help Center and Academy content, how-to videos, best practices articles, FAQs, printed guides, and product announcements. This role is highly cross-functional and will work closely with VTS’s community & learning, implementation, client advisory, support, sales, marketing, and product teams. The role will report to and work closely with VTS’ Manager, Community & Learning. Projects often require participation from across VTS, and it's your job to keep all the players coordinated on the project's progress, deadlines, and results.