Teams at WorkWave

Own the vision, roadmap, and delivery of customer-facing AI, predictive analytics, and SaaS data products. Partner with strategic clients, UX, data science, engineering, sales, and marketing to translate business needs into technical requirements, validate product hypotheses, and launch features that drive adoption, retention, and revenue expansion. Use SQL and data visualization tools to analyze data, communicate insights, and shape intuitive product experiences.

Own the full SMB sales cycle for Pest and Lawn service businesses, from prospecting and inbound lead response through discovery, online demos, proof of concept, negotiation, forecasting, and closing. The role requires maintaining a predictable pipeline, meeting weekly KPIs and quota, using Salesforce, SalesLoft, and 6Sense, and building consultative relationships with small-business stakeholders.

Manage SaaS platform provisioning and enterprise client onboarding, including database environment configuration, payment activation, A2P 10DLC compliance, workflow analysis, and operational governance. Evaluate technical requirements, approve or redirect nonstandard service requests, optimize provisioning processes, troubleshoot delays, and coordinate handoffs with customer success and internal teams. The role requires independent judgment, strong analytical ability, attention to detail, policy enforcement, and experience with enterprise CRM and SaaS workflows.