Account Coordinator

Job Title:                        Account Coordinator

Reports To:                    Account Supervisor

FLSA Status:                 Full Time - Salaried, Non-Exempt

Location:                        New York City, New York

Who is pep:

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space.  Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies.   We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.

Our company has evolved since we started 22 years ago, but there is one thing that has remained a constant. At pep, we put people first.  Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture.   We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive.  And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals. 

We’re looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team. We enjoy a hybrid work model and competitive salary based on experience. If this sounds like you and you want to be a part of something special, then click below to apply.

At pep we value our team and offer:

• Generous Time Off
• Robust Health and Wellness Plan
• Family Support (Any Path to Parenthood)
• Mentorship Program

• 401K Match
• Ongoing Development and Training
• Certification Reimbursement
• Enrichment Events and Employee Resource Groups

Summary of Position: 

The Account Coordinator position is responsible for supporting an assigned team of Account Executives, Senior Account Executives and Account Supervisors on their consumer promotions campaigns. The essential duties and responsibilities include the following.

Key Responsibilities and Attributes:

• Manage and ensure accuracy of promotional data: Correctly associate item UPC information with offers, meticulously proofread promotional materials and UPC lists, and perform precise data entry for assigned business units across various tactical platforms (e.g., FSI, DFSI, Mobile Rebates, Catalina).
• Coordinate campaign timelines and tracking: Generate and manage specific program timelines, track campaign progress, and ensure all client budget information for assigned programs is current and accurate.
• Facilitate client and vendor communication: Serve as a reliable point of contact by attending weekly client status meetings, providing concise recaps, and acting as a backup for primary contacts when needed, communicating directed messages to clients and vendors.
• Support financial administration: Assist the team in compiling vendor estimates, creating and tracking purchase orders, and troubleshooting or resolving billing discrepancies.
• Contribute to process optimization: Learn and adhere to existing operational procedures while actively assisting in the identification, establishment, and development of new, more efficient processes.

Knowledge/Skills Preferred:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A successful candidate will have the following skills:

• Preferred, but not required; Bachelor’s in Business or Communication; or Minimum 18 months of experience.
• Exceptional Attention to Detail and Analytical Aptitude: Demonstrate ability to meticulously review data, proofread materials for precision, perform intermediate-level mathematical calculations (e.g., discounts, percentages), and apply sound judgment to problem-solving.
• Strong Communication and Collaborative Skills: Ability to effectively communicate both verbally and in writing for client-facing interactions, routine reports, correspondence, internal team collaboration, and harmonious teamwork.
• Organizational Acumen and Process Management: Capable of comprehending and executing complex instructions and procedures, operating internal online systems, managing healthy business processes, and contributing to efficient workflow coordination.
• Technical Proficiency: Expert user of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) with a minimum typing speed of 55 WPM, demonstrating a quick ability to adapt to new software and digital tools.