Manage middle-market commercial property and casualty insurance accounts while supporting Account Executives, servicing client needs, coordinating renewals, preparing marketing submissions, and negotiating with carriers. Handle policy changes, endorsements, certificates, billing questions, and coverage structures. Collaborate with producers, clients, carriers, engineering, and product teams, while helping test AI-enabled tools and improve brokerage workflows.
About Arvor Insurance
Arvor Insurance, an incubation of Tower Research Ventures, is a modern commercial P&C brokerage built on an AI-first foundation. We’re reimagining how brokers serve clients, combining exceptional insurance expertise with technology that amplifies speed, insight, and service.
Led by a founder and advisory board who have helped build some of the largest technology and insurance platforms in the industry, Arvor’s mission is to empower brokers with state-of-the-art tools and deliver an unmatched client experience.
What You'll Do
- Client Management
- Support Account Executives in servicing middle-market commercial P&C accounts
- Assist with day-to-day client needs, including policy changes, documentation, billing questions, endorsements, and certificates of insurance
- Help prepare renewal materials and marketing submissions; coordinate with producers to ensure timely delivery and strong client outcomes
- Brokerage Excellence
- Apply knowledge to navigate complex coverage structures and negotiate with carriers
- Communicate with carriers to obtain quotes, endorsements, and other policy information
- Follow Arvor’s client service playbook and contribute to maintaining consistent, high-quality service standards
- Innovation & Collaboration
- Participate in pilots of new tools and systems, providing feedback on usability and performance.
- Collaborate with internal teams, including engineering and product, to help improve service workflows.
- Demonstrate curiosity, reliability, and attention to detail in all aspects of work.
About You
- Technician: You know commercial P&C coverages inside and out, combining technical mastery with meticulous attention to detail.
- Partner: You thrive in collaboration with producers, clients, and carriers, building trust through responsiveness and reliability.
- Forward-Thinking: You are curious and adaptable, always exploring how AI, automation, and better processes can improve outcomes.
- Velocity-Oriented: You move fast and make clear decisions, focusing on what drives results without sacrificing quality.
- Results-Driven: You take ownership of client outcomes, team success, and business impact.
- Industry Builder: You care deeply about redefining brokerage excellence and shaping the next era of commercial insurance.
Qualifications
- 5+ years of commercial insurance brokerage experience (you have focused on middle-market and/or large accounts)
- Understanding of core commercial lines (Property, GL, Auto, WC, Umbrella and Specialty Lines)
- Proven success managing a book of complex accounts
- Strong communication and analytical skills
- Active, current P&C License (advanced designations a plus)
- Entrepreneurial mindset; comfortable in fast-moving environments
Why Join Arvor
Join a founding team redefining brokerage in the age of AI, where expertise meets innovation, and velocity is a competitive advantage. Help shape the future of commercial insurance, working alongside people who love this industry and are determined to make it better.
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