Administrative Support Coordinator

Job Description

Coordinates diversified clerical duties related to the operational needs of the office/department.

Job Responsibility

• Coordinates diversified medical office front desk duties which may include, but are not limited to: Greeting and checking in patients; Verifying and updating patient demographic and insurance information; Insurance verification of benefits and eligibility; Answering telephones, taking messages, and routing calls appropriately; Scheduling, confirming, canceling, and rescheduling patient appointments; Maintaining provider schedules; Collecting copayments, balances, and other patient payments; Preparing and maintaining patient records; Scanning and filing patient documents; Assisting with patient forms and intake paperwork; Coordinating referrals and authorizations as directed; Communicating with patients, providers, and staff regarding front desk matters; Maintaining department/office files and records; Keeping inventory and ordering office supplies for the department/office; Supporting daily opening and closing front desk procedures;                                                                          
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

*Additional Salary Detail 
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Northwell Health

At Northwell Health, we're a network of collaborators, research pioneers, entrepreneurs and educators—74,000+ strong—each year caring for millions of individuals and their families who share our neighborhoods and communities where we live, love and work.  

Northwell is a Fortune 100 Best Companies to Work for, the only health care provider in New York State to be recognized. As New York State’s largest healthcare provider and employer, Northwell has many career opportunities across our 23 hospitals, nearly 800 outpatient facilities, our laboratories, and our world-class research facility with locations spanning across Long Island, Manhattan, Queens, Staten Island and Westchester. Our team members have limitless opportunities for career growth, learning and development with a rewarding and inclusive culture that supports and nurtures their professional journey at every step of the way. A Northwell career is a career well cared for.

Lenox Hill Hospital is a 460-bed, fully accredited, acute care hospital located on Manhattan’s Upper East Side, on a Magnet® journey, has with a national reputation for outstanding patient care and innovative medical and surgical treatments. U.S. News & World Report has ranked Lenox Hill among the nation’s best in neurology and neurosurgery, diabetes and endocrinology and ear, nose and throat. It also named Lenox Hill as one of the top five hospitals in the state of New York. In addition, Lenox received “high performing” designations from U.S. News for its performance in cancer; orthopedics; gastroenterology and GI Surgery; neurology and neurosurgery; pulmonology and lung surgery; COPD; colon cancer surgery; heart bypass surgery; heart failure; hip replacement and knee replacement.