Advisor: Technology Innovation (Litigation)

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you thrive in a collaborative environment that values exceptional client service, initiative, professionalism, responsiveness, and adaptability, we invite you to consider joining our Information Technology department in our New York or Washington, D.C office as an Advisor: Technology Innovation.

The Advisor: Technology Innovation - Litigation extends the firm’s IT mission ensuring that technology investments are fully leveraged, innovations are adopted, and lawyers and clients experience measurable benefit. They focus on uncovering operational pain points, unmet client needs, and opportunities for innovation, as well as driving the adoption and enablement of legal technology solutions across the firm’s Litigation practices. The Advisor ensures that all practice innovation efforts are grounded in real-world legal practice and aligned with the firm’s strategic goals.

This role sits adjacent to the firm’s Litigation practices and requires genuine fluency in the litigation lifecycle — case intake, e-discovery, motions practice, depositions, trial preparation, and post-judgment matters — so that every recommendation reflects how litigators actually work a matter. The Advisor is not solely an evaluator of GenAI tools. In collaboration with the firm’s Knowledge Counsel, Legal Process Management professionals, and litigation partners and associates, they design, configure, and build the workflows, prompt libraries, and automations litigators use inside platforms such as Harvey, converting off-the-shelf AI capability into practice-ready solutions.

Reporting to the Senior Manager: Technology Innovation – US, they act as a connector between the firm’s practice groups and our technology delivery teams, between ideas and execution, and between emerging technologies and the Firm’s long-term strategy. They help identify opportunities, co-develop solutions for, and implement practice-specific transformation while streamlining and innovating the practice of law.  The role will also be responsible for identifying, and collaborating to prototype, and implementing related technology.

While collaborating with other members of the Legal Technology & Innovation team, they will work closely with the other stakeholders, including and not limited to, those in Practice Technology, rest of IT, Knowledge Management, and Legal Risk Management departments to facilitate the smooth implementation of pilots and product launches of legal software tools and technology solutions. This role will be responsible for driving adoption of those solutions by leveraging usage data and coordinating various change management and adoption best practices.

Responsibilities may vary and grow as the team matures and the role progresses.

Essential Functions: 

• Understand Needs & Opportunities: Partner with lawyers, clients, and business services to map and evaluate current processes across the litigation lifecycle — intake, e-discovery, motions practice, depositions, trial preparation, and case resolution with an eye to identify where process improvement and technology can deliver greater value. Capture user stories, best practices, insights and maintain a knowledge base of challenges and opportunities faced by litigators
• Design, Build & Validate AI Workflows: Build, configure, and test the litigation workflows, prompt libraries, and automations that run inside GenAI legal platforms such as Harvey. This is hands-on workflow construction, not just requirements-gathering. Partner with the Practice Technology team to harden working prototypes into supportable, pilot-ready solutions, and customize templates or pilot/custom-build solutions for practice needs
• Shape and Prioritize Initiatives: Support the Firm’s idea intake process by collecting information from the submitter to assist evaluating, scoring, and prioritizing ideas. Translates feedback into clear problem statements that IT and other business services can act on
• Enable Practice Transformation: Work with practice stakeholders to identify pain points and design innovative solutions, whether through existing tools, custom built solutions or off-the shelf technology. Present solutions at practice group meetings
• Increase Awareness and Engagement: Develop targeted outreach through listening sessions, practice presentations, vendor days to increase lawyer awareness and engagement with existing investments and emerging technologies that could help litigators
• Drive Adoption & Change: Collaborate with Practice Technology and Learning & Development to deliver tailored training, awareness sessions, and direct support. Focus on building confidence, adoption, and measurable ROI for innovative solutions
• Collaborate Across Business Teams: Work with other business departments e.g., Knowledge Management, Practice Management, Legal Project Management, Information Services, Legal Risk Management, Business Development & Marketing etc., to solve the issue holistically. Collaborate with Practice Technology team to onboard vendors and pilot new solutions
• Horizon Scanning: Monitor legal technology trends and emerging vendors with an eye towards those that might address pain points of our lawyers in Litigation practices. Share insights with Firm and IT leadership to inform strategy and future investment
• Perform other duties as assigned or required to meet Firm goals and objectives
• Align working hours as necessary to support global teams and business partners
• Performs other duties as assigned or required to meet Firm goals and objectives

Education/Training/Certifications:

• JD or Master’s degree; however, a Bachelor’s degree with relevant experience will also be considered.
• 2+ years’ experience working in legal environment either in a law firm or a legal department or a legal tech solution provider.
• Process improvement certification (e.g., Lean Six Sigma) is a strong plus.

Professional Experience:

• Demonstrated experience of leading strategic legal technology related projects, and particularly in evaluating and implementing legal tech solutions, in a large law firm or corporate/financial institution legal department or enterprise level, strongly preferred.
• Working knowledge of the litigation lifecycle — case intake, e-discovery, motions practice, depositions, and trial preparation — required. Prior experience as a litigator, litigation paralegal, or litigation support professional is strongly preferred.
• Experience in increasing adoption of legal tech tools and different methods of engaging and enabling lawyers
• Experience in business analysis, solution design, consulting and/or client-facing roles
• Hands-on experience building, configuring, or administering workflows, playbooks, or custom workspaces within GenAI legal platforms (e.g., Harvey, Legora, CoCounsel) required — candidates should have built AI workflows themselves, not solely directed others or used these tools as an end-user
• Demonstrated use of business requirements elicitation and documentation skills

Technical Skills:

• Required:
  • Proficiency in Microsoft Office products, including Teams, SharePoint
  • Experience working with and developing use cases for GenAI tools
  • Hands-on experience designing and building workflows, automations, or custom workspaces within GenAI legal platforms such as Harvey. This is a builder role; familiarity as an end-user alone will not meet the bar
  • Experience mapping legal workflows

• Preferred:
  • Strong ability to conceptualize and implement a project from end-to-end, knowing which skills and techniques are required for a particular situation
  • Experience with project management principles, including Agile/Scrum and Waterfall methods, together with requisite experience, to determine when to use each method

Performance Traits:

• Proven ability to communicate complex technical concepts in clear, non-technical language to stakeholders at all levels
• Strong customer service and problem solving mindset
• Effective team player in diverse environments; thrives under pressure and meets shifting deadlines
• Pragmatic, self-motivated, flexible and good team player
• Self-starter with high initiative; detail-oriented, organized, and multitasking
• Maintain confidentiality and discretion
• Open to regional and/or global travel, as needed

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request an accommodation related to the application process or interview, please email [email protected]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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