Assistant Director of Citywide Address Assignment Team (CAAT)

THE AGENCY
The Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and a vibrant public realm. The Department engages communities to develop inclusive plans, expands housing access and economic opportunity, and plans for long-term sustainability.
DCP supports the City Planning Commission in its annual review of hundreds of land use applications. The Department also advises on citywide strategic and capital planning, analyzes data, conducts policy analysis, and creates open data and civic engagement tools.
The Department of City Planning offers staff meaningful opportunities to help shape the future of New York City and address some of its most pressing challenges. The Department values public service, collaboration, and creativity, and supports professional development. Learn more about DCP at www.nyc.gov/planning.
THE DIVISION
The new Citywide Address Assignment Team (CAAT) is responsible for supporting all of the official address assignments and verifications to new and existing buildings and other structures across the five boroughs, as well as maintaining a database of all officially assigned addresses for New York City. The division is comprised of a team with specialties in executing address assignment functions such as processing address requests, coordinating with other agencies and external partners, disseminating relevant information to various stakeholders, maintaining digital records for all officially assigned addresses in the five boroughs, and providing customer service support for property owners. This team is responsible for executing these functions and services to ensure accuracy and efficiency in address assignment and verification for buildings and other structures, which is integral to creating an efficient process for residential and commercial construction, infrastructure needs, effective emergency management, and accurate mail delivery services. To Additionally, the team will issue formal notices for non-compliance or misuse of official address assignments.
THE ROLE
DCP is seeking a highly experienced and detail-oriented Assistant Director for the Citywide Address Assignment Team. Reporting to the Director of Citywide Address Assignment Team, this role will support the unit’s work of receiving and processing address requests, disseminating relevant information to various stakeholders, providing customer service support to constituents, and coordinating with other City agencies and entities. The ideal candidate will be an experienced manager and systems-thinker, who is comfortable managing address requests for highly complex developments and comfortable providing in-depth customer service support to City residents and developers.
The Assistant Director’s primary areas of responsibility will include, but are not limited to:
- Support the Director of Citywide Address Assignment with leading a team consisting of Senior Citywide Address Assignment Technicians, Citywide Address Assignment Technicians, and administrative staff, including staff management responsibilities;
- Oversee and support in address assignment requests across the five boroughs for large scale, complex developments.
- Support in design, management, and maintenance of an accurate database of new and existing address assignments for all five boroughs;
- Manage projects to improve data quality and process efficiencies;
- Innovate work procedures and methodologies; document systems and workflows, and develop training materials;
- Execute geographic processing programs, coordinate data releases, and publish datasets;
- Act as a liaison for city agencies, external partners, and constituents;
- Perform related tasks as needed.
DCP MANAGERIAL RESPONSIBILITIES
A well-organized workplace leads to a productive and happy workforce. DCP leaders are responsible for setting the tone and ensuring everyone works together towards a common goal, which includes, but is not limited to, developing staff and teams and advancing division and agency work plans.

Developing staff and teams:
- Building strong and cohesive teams, including integrating new staff into division and team structure
- Supervising and tracking the progress of staff projects and assignments and ensuring that employees are meeting their work goals and objectives
- Providing guidance and constructive criticism to employees and helping them develop as professionals, including but not limited to completing mid-year and year-end performance appraisals within designated timeframes
- Ensuring that staff are following citywide and agency policies
Advancing division and agency work plans:
- Managing and outlining the work program for teams and staff
- Overseeing internal and external stakeholder engagement and outreach
- Supporting internal and external communications
- Providing strategic and policy direction
- Planning through the use of robust analytics, research and analysis
TO APPLY:
Visit cityjobs.nyc.gov and follow the steps below:
1. Search for job ID number: 787553
2. Click on the job business title: Assistant Director of Citywide Address Assignment Team
3. Click on “Apply” at the bottom of the posting
IMPORTANT: Only candidates with permanent Civil Service status in the Administrative Manager title, those reachable on the Administrative Manager active list (exam #1195), or those serving in a comparable civil service title can be considered for this position.
Please include a copy of your Notice of Result card or indicate if you are already permanent in this title with your application.
Authorization to work in the United States is required for this position. The NYC Department of City Planning does not offer sponsorship, of any kind, for any type of employment opportunity. Applicants are responsible for ensuring that they meet all minimum qualifying requirements for this position at the time of application.
Only applicants under consideration will be contacted. Appointments are subject to Office of Management and Budget (OMB) approval.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
55-a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the notice to see if you may be eligible for programs and how to apply at nyc.gov/studentloans.
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and labor unions.
NOTE: If you would like to request a reasonable accommodation during your visit or have questions regarding the accessibility of our facilities, please reach out to [email protected] or call 212-720-3508 at least three business days prior to your arrival.
ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of
satisfactory, full-time progressively responsible experience as described in "1"
above, 18 months of which must have been in an administrative, managerial,
executive or supervisory capacity. The supervisory work must have been in the
supervision of staff performing clerical/administrative work of more than
moderate difficulty; or
4. Education and/or experience equivalent to "1", "2" or "3" above. However, all
candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above
the high school level may be substituted for the general clerical/administrative
experience (but not for the administrative, managerial, executive or supervisory
experience described in "1", "2" or "3" above) at a rate of 30 semester credits
from an accredited college for 6 months of experience up to a maximum of 3½
years.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.