Associate Solutions Engineer

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

As an Associate Solutions Engineer (ASE), you will partner with our global Solutions Engineering (SE) team to craft customer-centric solutions for business and IT leaders in every industry. 

To best prepare you for this full-time role, Box is inviting you to join our 6-month intensive training program, the ASE Academy, which is designed to teach you the tools and tactics that serve as the foundation to be a successful Solutions Engineer at Box. Throughout the program, you will receive comprehensive training focused on both technical and professional skill development, and you will have opportunities to practice these skills while supporting the needs of the business. By the end of the academy, you will have demonstrated proficiency with the Box product, and comfortability presenting the value of our solution for specific business challenges. 

Upon completion of the Academy, you will continue your development as an Associate Solutions Engineer, leveraging your product expertise to help our customers — and our internal employees — better understand the value of the Box platform.

WHAT YOU'LL DO 

• Collaborate with colleagues using a modern suite of SaaS business applications (Box, Salesforce, Slack, Zoom, etc.)

• Develop your professional and technical skills by completing the ASE Academy and continuing into a full-time ASE position

• Become an expert on the Box platform (web, mobile, desktop, and APIs)

• Partner with SEs on strategic opportunities to ensure our technology is a good fit for our customers

• Utilize your active listening skills to understand and uncover customer needs and business problems to effectively communicate how Box can solve them

• Deliver product demonstrations to our customers and our internal teams

• Enable internal Boxers by sharing your deep product expertise to better understand the value of the Share your Box product expertise through Go-To-Market enablement activities

WHO YOU ARE 

• Associate or Bachelor’s Degree - open to Spring 2025 graduates

• 1+ year cumulative experience in a customer-facing or service-oriented role

• Demonstrated interest in learning new technology and leveraging it to solve challenges

• Ambition and desire to pursue a career in technical sales

• A team player who thrives on collaboration

• Highly motivated, driven and self-starting individual with a positive attitude

• Engaging communicator who is comfortable delivering presentations

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

Have more questions about this role? Head over to our FAQ for additional information.

Applications will be considered on a rolling basis until filled. 

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
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