Outbound-focused BDR responsible for sourcing mid-market technology accounts (100-1,000 employees), running multi-channel outreach, qualifying inbound and expansion opportunities, booking discovery meetings, and handing off sales-accepted opportunities to Account Executives while maintaining CRM data integrity and exceeding monthly quotas.
ComputerCare has spent more than 20 years building something rare in the IT world: a company where technical excellence and genuine human connection are valued equally. We're the trusted partner that IT leaders turn to when technology can't afford to fail. As a woman-owned business serving innovative companies worldwide, we combine certified technical expertise with a human approach. Whether it's managing complex device lifecycles for global teams or performing authorized repairs for Apple, Lenovo, HP and Dell devices, our work directly impacts how thousands of people stay productive every day. We never outsource our work because we believe in accountability, quality, and building lasting relationships—with our clients and as a team.
If you're passionate about technology, take pride in solving real problems, and want to be part of a company that values both technical excellence and the people behind it, ComputerCare is where you belong.
Come join us in our mission of being the Human Side of Hardware!
The Role:
You'll be the engine that fills our Account Executives' pipeline. Our sweet spot is clear: technology companies with 100–1,000 employees, Apple-heavy fleets, and distributed teams. Companies hiring fast enough that laptop logistics have become a real problem. Your job is to find them, start the conversation, and hand qualified opportunities to an AE.
This isn't a cold-start territory. Alongside net-new outbound (~80% of your time), you'll work a warm list of existing transactional customers — companies already paying us for repairs and provisioning à la carte — and convert them into conversations about our subscription ITAM program (~20%).
What You'll Do:
- Build targeted account lists from real buying signals: hiring velocity, new international offices, remote-first policies, Apple fleet indicators, IT leadership changes
- Run multi-channel outbound (email, phone, LinkedIn) to IT, Operations, and Procurement leaders
- Qualify inbound and existing-customer expansion interest against our ideal customer profile
- Book and confirm discovery meetings, and hand off context-rich, sales-accepted opportunities to Account Executives
- Partner with AEs on account strategy for high-priority targets, including multi-entity and international expansion plays
- Keep NetSuite/CRM data clean: activity, account intelligence, and pipeline stage integrity
- Hit and exceed a monthly quota of sales-accepted opportunities
What We're Looking For:
1–3 years in an SDR/BDR role with an outbound focus, ideally selling to IT or Operations buyers (managed services, device management, IT services, SaaS infrastructure)
Comfort talking credibly about the device lifecycle — MDM, zero-touch deployment, refresh cycles, data sanitization — or the aptitude to get there fast
A researcher's instinct: you'd rather send 30 sharp, signal-based messages than 300 generic ones
Coachability, resilience, and clean written communication
Experience with CRM and sales engagement tooling (NetSuite, Hubspot, LinkedIn Sales Navigator a plus)
Bonus: familiarity with the Apple enterprise ecosystem (Jamf, Kandji, ABM/DEP)
Perks and Benefits:
- Comprehensive Medical, Dental, and Vision plans to keep you feeling your best
- 401(k) with employer match—because your future matters
- Company-paid Life Insurance, plus HSA & FSA options
- Employee Assistance Program (EAP) for real support when you need it
- Adoption Assistance to help grow your family
- Commuter Benefits for an easier ride
- Free Coursera Professional Certifications to level up your skills
- Generous vacation & sick time, plus paid time off to give back to your community
If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in ComputerCare’s mission, core values and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At ComputerCare, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders.
ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Similar Jobs
Software
Prospect and generate net-new pipeline for mid-market restaurant groups (10+ locations) using calls, email, social, events and networking. Own accounts in Salesforce, multi-thread to decision-makers, book qualified meetings for Mid-Market AEs, use AI and prospecting tools to prioritize outreach, hit booking targets, and help build a repeatable playbook as the segment scales.
Top Skills:
AIOutreachSalesforceSalesloft
Fintech • Payments • Software • Travel
As a Mid Market Business Development Representative, you will prospect leads, set up meetings, build pipelines, manage CRM data, and customize product solutions for partners.
Top Skills:
Salesforce
Software • Cryptocurrency
As a Business Development Representative, you'll engage prospects, manage sales pipelines, and partner with Account Executives to drive revenue growth for Notabene.
Top Skills:
Hubspot
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
