Supports system-wide patient financial services by troubleshooting revenue cycle workflows and system issues, analyzing receivables, researching problems, coordinating with IS&T, payers, vendors, and clinical departments, and helping deliver user training. The role serves as an internal liaison and resource for billing system analysts and revenue cycle leadership while identifying and resolving issues that negatively affect receivables.
Join a team that shares your calling
At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0, Shift: Day, Schedule: Day
Position Summary
The Business Operations Analyst-Revenue Cycle is responsible for supporting the patient financial services (PFS) system-wide by serving as an internal liaison and resource to other departments, systems coordinator in IS&T, Billing System Analysts and revenue cycle leadership in troubleshooting, problem resolution and receivables analysis. The duties include assisting with identifying, reviewing, researching, analyzing and resolving workflow or system issues negatively impacting receivables. Work situations require system identification and problem-solving techniques, interpretation of information from a variety of sources, researching problems, data analyses, and the use of discretion and good judgment in decision making. External contacts include third party, private insurance payers and application vendors. Internal contacts are primarily within the Revenue Cycle and IS&T, but may also include Patient Access, Patient Care Teams, Clinical Directors, Medical Records Staff and partner with ILD to provide users with targeted and general training classes.Requirements
- High School diploma or GED equivalent preferred
- AAHAM or HFMA certification preferred
- Minimum three (3) years relevant systems and analytical experience
- Minimum one (1) year experience developing, implementing, operating, maintaining or using EPIC information systems in hospital and/or clinic settings preferred
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $60,694.40 - $83,844.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed here.
Similar Jobs
Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
Drive sales growth across assigned territories by selling professional access products to dealers and distributors, managing customer and partner relationships, forecasting demand, supporting retail channels, coordinating quotes and fulfillment, executing merchandising programs, and delivering product and sales training. The role requires frequent domestic and international travel, strong public speaking, a bachelor’s degree, and at least three years of sales experience.
Top Skills:
Myq
Artificial Intelligence • Productivity • Sales • Software
Own the full sales cycle for named enterprise accounts, from relationship building and stakeholder engagement through negotiation and contracting. Demonstrate monday.com’s value and connect its solution to customer ROI, develop account strategies, coordinate cross-functional support, and serve as an escalation point for commercial and relationship issues.
Top Skills:
AIMonday.ComSaaS
Information Technology
Designs, develops, integrates, tests, and deploys AI/ML applications and MLOps solutions for clients. Builds model-serving workflows, APIs, RAG solutions, enterprise integrations, and containerized NVIDIA AI services. Troubleshoots software, model, data, API, and platform issues; creates technical documentation and client handoff materials; contributes to project estimates and implementation plans. This client-facing role also manages scope, schedule, budget, deliverables, and occasional travel to client sites.
Top Skills:
Ai ObservabilityCi/CdCudaGitHugging FaceKubernetesLangchainLanggraphLinuxMlopsModel GatewaysNvidia Ai EnterpriseNvidia BlueprintsNvidia NimPythonPyTorchRest ApisRetrieval-Augmented GenerationVector Databases
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
