Chief Revenue Officer (CRO), Agentforce Process Automation & Intelligence

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a dynamic and transformational CRO to lead the Agentforce Process Automation & Intelligence organization and serve as a key member of that leadership team. This leader will define and execute a bold, growth-focused customer acquisition and expansion strategy, driving revenue and bookings globally for the Agentforce Process Automation & Intelligence organization focused on FINS (Financial Services), Manufacturing, Supply Chain, Pharma and Public Sector.
Operating as a strategic business owner, the CRO will combine long-term vision with disciplined execution, inspiring and scaling high-performing, distributed teams in a fast-moving, evolving market.
As a trusted advisor and strategic partner, the CRO will play a pivotal role in Salesforce’s continued growth and market leadership. This leader will bring intellectual curiosity, executive presence, and the ability to navigate the complexities of a global organization – anticipating market shifts, aligning stakeholders, and positioning Salesforce for sustained success as the Agentic Enterprise.

Job Profile:

• Develop and implement a comprehensive customer acquisition and growth strategy that drives accelerated revenue and bookings globally for the Agentforce Process Automation and Intelligence, encompassing FINS, Pharma, Supply Chain, Manufacturing and Public Sector.

• Lead and scale a high-performing, solution engineering organization through complexity, market shifts, and organizational change.

• Drive a growth-oriented go-to-market strategy with operational discipline and execution rigor.

• Build and sustain strong cross-functional partnerships across product, marketing, recruiting and finance using AI driven sales enablement with Salesforce products like Slackbot and Agentforce to drive alignment and impact.

• Cultivate and maintain executive-level customer relationships while expanding the Agentforce Process Automation & Intelligence footprint and influence across strategic accounts.

• Own forecasting accuracy, pipeline health, and funnel performance through clear metrics and disciplined operating cadence.

• Oversee the end-to-end sales lifecycle, balancing strategic vision with operational excellence and consistent execution.

• Serve as a strategic advisor for the Agentforce Process Automation & Intelligence sales priorities and own the vision communication to C-level at Fortune 2000 accounts.

Required Skills & Experience:

• 15+ years of sales experience, ideally including expertise in AI transformation, agentic SaaS solutions, and a dedicated focus on ERP and Supply Chain technologies.

• Extensive experience selling consulting or strategic sales to C-suite executives.

• Proven success solution selling and guiding C-Level executive through business and technology change.

• Demonstrated ability to lead transformation at scale, including cultural change, operating model evolution, and capability building.

• Strong general management, strategic planning, and operational leadership capabilities.

• Track record of recruiting, developing, and retaining high-performing pre-sales teams.

• Exceptional analytical and operational rigor with a metrics-driven approach to execution.

• Proven ability to build loyal, reference-able customers and long-term executive relationships.

• Strong commitment to diversity, equity, and inclusion.

• Bachelor’s degree or equivalent experience required.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $368,000 - $441,000 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $368,000 - $441,000 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.