Claim Specialist L2 Supervisor - Tort - NYC

This position encompasses responsible work consisting of varying degrees of difficulty and responsibility performed under supervision of higher level staff and/or attorneys. Under supervision of same, with some latitude for independent initiative and judgment, performs professional work of ordinary difficulty in the field of claims investigation. The candidate will also supervise staff performing tasks consistent with the above, through the various stages of the litigation process and perform various types of duties including, but not limited to the following: Supervise and train staff in the functions of their position, investigate and assist in the preparation of cases including, but not limited to, pre-and post-note matters, and trials; secure evidence by interviewing interested parties, witnesses, officers and other persons involved; assist attorneys by reading materials related to litigation and preparing and processing subpoenas, motions, responses to the Case Scheduling Order, affidavits, legal notices and/or other forms and papers, which relate to legal proceedings; preparing discovery materials for production and exchange; conduct file reviews and provide guidance regarding the proper handling of cases to staff; request documents in response to Notices to Admit, Notices to Discovery and Inspection and motions; contact City Agencies and other governmental units; draft letters and communicating via email/phone with adversaries, attorneys representing the City and City agencies; obtain, collect, assemble, and review records and data; photocopying; check and update Law Manager and Hotdocs; monitor assignments; assist in obtaining, reviewing, updating and maintaining physical and electronic case files in file site; conduct routine meetings with staff to monitor and adjust training needs; perform routine administrative duties including but not limited to: photocopying, filing, scanning, archiving, and data entry, when necessary. Some of the physical activities performed and environmental conditions experienced include but not limited to lifting and carrying boxes and files and performing on-site inspections.
CLAIM SPECIALIST - 30726

1. A baccalaureate degree from an accredited college or university; or

2. An associate degree or 60 semester credits from an accredited college or university and two years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss; or

3. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of full-time satisfactory
experience investigating and/or settling claims for personal injury or property damage or loss; or

4. A satisfactory combination of education and/or experience that is equivalent to “1”, “2” or “3” above.

College education may be substituted for experience as described in “2” or “3” above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of
required experience. However, all candidates must have a four-year high school diploma or its
educational equivalent.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.