Consumer Research Specialist

Job Summary

AMOREPACIFIC US Inc. would like to kindly invite a consumer research specialist to apply for a position in Americas R&I Center. This position focuses on managing various consumer research to better understand the North American market/consumer trends and consumer feedback on our products. The valuable insights gained from these studies will be applied to our marketing and sales strategies, as well as the development of innovative new products.

Principal Accountabilities

• Initiate and oversee internal consumer and market research projects, including coordinating the logistical and technical aspects of research studies.
• Design and execute various consumer research studies, including focus group discussions (FGD), in-depth interviews (IDI), home usage tests (HUT), etc.
• Synthesize research data into insightful reports and compelling proposals that directly inform product and marketing decisions.
• Cultivate and maintain an active network with research partners.
• Attend customer research seminars, report main contents, and propose new customer research models.
• Continuously explore and integrate new research methodologies to stay at the forefront of consumer insights.
• Monitor and analyze consumer/market trends, including competitive brands' launches and consumer feedback, and generate related regular reports.
• Manage internal consumer research panels and utilize them to conduct consumer research.

Key Expierence & Skills

Qualification and Experience

• Bachelor’s degree in Science, Cosmetic Science, Chemistry, Biology, Business, Marketing, Consumer or Market Research, Psychology, Statistics, or a related field
• Minimum 3 years of experience in consumer or market research, cosmetic product development, product evaluation, or a related field
• Experience designing or managing consumer studies, product testing, or cosmetic development projects
• Experience in the beauty, personal care, health, food, or consumer packaged goods industry preferred
• Experience working with external research agencies or testing partners preferred

Skill Sets

• Knowledge of qualitative and quantitative consumer research methodologies
• Understanding of cosmetic product development and product evaluation processes
• Ability to translate business questions into appropriate research objectives and study designs
• Strong analytical, data interpretation, and insight-generation skills
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
• Strong report-writing, presentation, and verbal communication skills
• Web- and literature-based research and summarization skills
• Strong project management, prioritization, and organizational skills
• Active networking and relationship-building skills
• Creative problem-solving and critical-thinking skills

Personal Attributes

• Personality and principles aligned with AMOREPACIFIC’s ABC Spirit
• Proactive and collaborative approach to working with cross-functional and global teams
• Confident self-starter with a high level of drive, energy, and professionalism
• Consumer-focused, curious, and insight-oriented mindset
• Self-motivated, responsible, diligent, and trustworthy
• Results-oriented, resourceful, resilient, meticulous, and hands-on
• Strong sense of urgency with the ability to prioritize and meet deadlines
• Adaptable and comfortable working in a fast-paced and dynamic environment

Company Benefits

• Medical, Dental, and Vision Insurance
• HSA Employer Contributions and FSA Options
• 401k Participation with company matching.
• Discount on all APUS Brands Products
• Gratis Program - Gift box with top selling products, twice a year
• Paid Maternity Leave
• Short Term and Long Term Disability Insurance
• Paid Time Off: Vacation / Personal days / Sick days
• Company offered Mental Counseling for all employees
• Office-closed holidays and floating holidays
• Company sponsored events
• Education assistant Program
• Employee Referral Program

Key Performance Indicators

Non-financial

• Research & report deadlines.
• Project management & partner firm management.
• Satisfaction ratings of internal cross-functional departments.
• Competency development.

Salary Range: 70k-80k/yr

AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status