Core Account Manager

About monday.com

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

About The Role

We're looking for an Account Manager to join our expanding team here in Atlanta! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.

In this role you will:

• Be responsible for generating revenue from paying customers to achieve sales quotas.

• Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders.

• Proactively own and manage a portfolio of paying accounts and be their main point of contact at monday.com.

• Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.).

• Consult with customers on their internal processes and challenge leaders to drive change across their organization.

• Partake in the kick off call and oversee the initial implementation and onboarding process in collaboration with the Customer Success Manager.

Requirements

• 3-6 years of B2B SaaS sales account management experience with a focus on upsells, cross-sells, and expansion opportunities

• Own the full sales cycle from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting

• Strong customer-facing and presentation skills with ability to establish credibility with executives

• Superb written and verbal communication skills

• Positive attitude, empathy, and high energy!

• BA/BS degree or equivalent, relevant work experience

What monday.com can offer you:

• Join a customer-obsessed team where transparency and ownership are how we actually operate — not just things we put on a wall.

• Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide

• Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success

• Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons — the industry moves quick and so do we

• A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

Consulting

Joining our team means you're architecting how organizations run in the AI era. You'll turn AI into high-value solutions for 250,000+ customers including 60% of the Fortune 500. You’ll act as a trusted advisor backed by a strong GTM engine and over $1B in ARR. Using our foundational platform and advanced agents, you'll help the world's largest brands automate and scale their impact end-to-end.

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

Please note that this is a hybrid position of 3 days/week in our NYC office