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Fanduel

Customer Growth Associate

Posted 2 Days Ago
Hybrid
New York City, NY, USA
68K-108K Annually
Junior
Hybrid
New York City, NY, USA
68K-108K Annually
Junior
Supports FanDuel Poker’s commercial growth strategy through opportunity analysis, promotion and CRM performance evaluation, KPI reporting, customer segmentation insights, and promotional campaign planning. The role improves growth operations processes and tooling, collaborates with Marketing, Commercial, Product, Customer Service, and Poker Operations, and provides customer experience insights to guide strategic business decisions.
The summary above was generated by AI

THE POSITION
Our roster has an opening with your name on it

FanDuel’s looking for a Commercial Growth Associate to join the Poker Commercial team to help bring FanDuel’s commercial opportunity strategy to life. You will play a key role in supporting the strategic vision of PokerStars Exclusively on FanDuel by evaluating commercial opportunities.  This role will be critical to help prioritize key business decisions based on magnitude of opportunity.

This is an exciting opportunity to join a fast-growing team and learn how the business operates at a world class gaming company.

THE GAME PLAN
Everyone on our team has a part to play

  • Lead on providing opportunity analysis & commercial benefits across our array of initiatives.
  • Critical in supporting the value of our key promotions & CRM efforts.
  • Assist in reporting and analyzing past performance to support in developing new strategies for promotions across all customer value segments
  • Contribute to improving the quality and efficiency of internal Growth Operations processes and tooling to delivery promotions at scale and improve ways of working for team members
  • Collaborate closely with key partners in Marketing, Commercial, Product, Customer Service, and Poker Operations to plan and deliver promotional campaigns and long-term improvements
  • Act as a primary source of knowledge on the customer experience and provide feedback on strategic issues and opportunities across the business

THE STATS
What we’re looking for in our next teammate

  • 2+ years of experience working in a commercial or marketing environment
  • Someone with strong numerical skills - whether it's analyzing data, quickly spotting trends or whipping up a few pivot tables in excel
  • A quick learner with strong communication and exceptional organizational skills
  • A great colleague and teammate - someone who is willing to roll up their sleeves to complete a task
  • Creative thinker and problem solver: short, medium, and long term
  • Experience monitoring and tracking KPIs
  • Process oriented with focus on proactive planning & scheduling
  • Experience using Excel, SQL, and CRM platforms is a plus
  • Knowledge of sports and/or experience working within a heavily regulated industry is a plus

Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel

ABOUT FANDUEL
FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.
FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.
FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email [email protected].

The applicable salary range for this position is $68,000 - $108,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid

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