Conduct manual and automated accessibility testing for web-based products against WCAG, Section 508, and EN 301 549 standards. Document and help remediate accessibility defects, support product audits, maintain accessibility documentation such as ACRs and VPATs, and collaborate with Product, Design, Engineering, QA, and customers. Advocate for accessible design and development while staying current with accessibility standards, assistive technologies, and industry practices.
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
What You'll Do
The Digital Accessibility Specialist will partner with a cross-functional team to ensure EBSCOhost and related products meet and exceed digital accessibility standards (WCAG, Section 508, EN 301 549). You will help identify, test, and remediate accessibility issues across our web-based platforms, working closely with engineering and design teams to build accessibility into products from the ground up. This is a great opportunity for someone early in their accessibility career to grow their technical skills while making a meaningful impact.
What You'll Do
- Communicate and collaborate with customers
- Conduct manual and automated accessibility testing (screen readers, keyboard navigation, color contrast, etc.) against WCAG 2.2 AA, EN 301 549 and Section 508 standards
- Document accessibility defects clearly and collaborate with cross functional teams to identify remediation approaches
- Support accessibility audits of new and existing features throughout the development lifecycle
- Help maintain and update accessibility documentation, including ACRs (VPATs), Roadmaps, Statements, etc.
- Partner with Product, Design, and Engineering teams to advocate for accessible design and development practices
- Stay current on evolving accessibility standards, assistive technologies, and industry best practices
Your Team
This role reports to the Principal Product Manager of Accessibility and Globalization and works closely with Engineering, Product Management, Design, and Quality Assurance teams across the EBSCOhost suite. You'll join a team dedicated to embedding accessibility and inclusive design principles across EBSCO's products, ensuring equitable access to research and information for all users.
About You- 0-2 years of accessibility experience (internships, coursework, certifications, or hands-on projects welcome)
- Familiarity with WCAG guidelines and assistive technologies (e.g., screen readers like JAWS, NVDA, or VoiceOver)
- Basic understanding of HTML, CSS, and/or JavaScript as they relate to accessible web development
- Ability to work collaboratively across teams and communicate technical issues to non-technical stakeholders
What Sets You Apart
- A collaborative mindset and ability to build credibility with team members and stakeholders
- Genuine passion for inclusive design and improving digital experiences for people with disabilities
- Curiosity and a willingness to learn new tools, technologies, and evolving accessibility standards
Similar Jobs
Information Technology • Logistics • Professional Services • Social Impact
Audits websites and digital documents for accessibility using automated, manual, visual, keyboard, browser, and assistive technology testing. Documents findings, recommends corrections, remediates PDFs and Microsoft Office files, applies OCR, creates alternative text, and verifies fixes against WCAG, Section 508, and PDF/UA requirements. The role also prepares audit reports, supports clients and developers, participates in peer reviews, tracks work, and protects confidential information.
Top Skills:
Adobe AcrobatAriaCommonlook PdfHTMLMS OfficeMicrosoft WordOcrPdf/UaScreen ReadersSection 508Wcag 2.1Wcag 2.2
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Set the technical direction for Rapid7’s LLM and agentic AI systems. Lead architecture, model strategy, fine-tuning, post-training, inference optimization, evaluation standards, and complex cross-team initiatives. Build critical model and inference code, mentor senior engineers, resolve technical trade-offs, and influence product and platform strategy across cybersecurity products.
Top Skills:
Agentic AiAWSClassical Machine LearningCudaDeepspeedDistributed TrainingDpoFsdpGrpoLlmsLoraPredictive AiPythonPyTorchQloraSglangTensorrt-LlmTransformer ArchitectureTritonVllm
Big Data • Fintech • Mobile • Payments • Financial Services
Resolves escalated customer inquiries through email and occasional phone support, applying product and financial knowledge to investigate complex issues. Maintains quality and productivity standards, identifies process improvements, supports training and new product launches, collaborates cross-functionally, manages schedules and channels, and creates procedural documentation. Requires English and French proficiency, strong communication, judgment, organization, and customer service experience in an omnichannel environment.
Top Skills:
Google WorkspaceMac (Ios)
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
