Director of Strategic Intelligence & Pipeline

Position Title: Director of Strategic Intelligence & Pipeline

Location: 633 3rd Ave, New York, NY 10017 

Reports to: VP Strategic Intelligence, Growth Planning & Portfolio Management

Compensation: $150,000 - $170,000/Yr (based on experience and qualifications)

About The Fedcap Group

For more than 90 years, Fedcap has been turning possibility into reality. As a global nonprofit serving more than 335,000 people each year across the United States, Canada, the United Kingdom, and Australia, we open doors to economic mobility through innovative, evidence-based solutions in education, workforce development, health, and economic development. Join us and experience The Power of Possible, where your work creates real opportunities for people facing barriers to economic well-being and helps build stronger communities every day. 

Position Summary

Reporting to the VP Strategic Intelligence, Growth Planning & Portfolio Management, the Director of Strategic Intelligence & Pipeline leads the day-to-day market intelligence, lead-screening, pipeline-governance and portfolio-analysis capability.

The role converts external intelligence and pipeline data into clear recommendations, maintains a trusted enterprise view of future opportunity and directly leads the Market Intelligence Analyst and Pipeline Intelligence Analyst. The Director is accountable for operating the function effectively, while the VP owns enterprise growth strategy, portfolio choices and strategic investment decisions. 

Key Responsibilities

Lead the day-to-day Strategic Intelligence & Pipeline function and translate VP priorities into a clear work program. Ensure the Market Intelligence Analyst and Pipeline Intelligence Analyst deliver timely, reliable and decision-ready outputs.

• Set the annual and quarterly intelligence, lead-generation and pipeline-analysis plan.

• Prioritize analyst capacity against agreed markets, portfolio risks and executive requirements.

• Quality-assure lead briefs, market assessments, dashboards and portfolio reporting.

• Provide clear recommendations to the VP based on external intelligence and pipeline evidence.

• Maintain consistent methods, sources, controls and service standards.

Direct the market intelligence activity required to create tomorrow’s pipeline. Ensure external scanning generates a sustained flow of credible leads and actionable insight across priority sectors, services and geographies.

• Direct horizon scanning across policy, funding, commissioning, procurement and competitor activity.

• Set lead-generation priorities and coverage expectations for the Market Intelligence Analyst.

• Review opportunity radars, commissioner and funder profiles, market sizing and competitor intelligence.

• Ensure significant external developments are escalated quickly with clear implications.

• Monitor the quality and progression of intelligence-generated leads.

Operate the structured front-end process that converts external signals into governed prospects. Ensure only sufficiently evidenced and strategically aligned leads enter the formal pipeline.

• Maintain lead intake, triage, screening criteria and decision-gate processes.

• Assess strategic fit, market attractiveness, mission alignment, deliverability, value and risk.

• Prepare recommendations for lead-screening and prospect-allocation decisions.

• Ensure clear ownership and handover from intelligence into Growth and pipeline management.

• Maintain records of screening decisions, assumptions and next actions.

Run the enterprise pipeline-management framework and maintain a transparent, trusted view of future growth. Ensure consistent data, staging, ownership and evidence standards across the organization.

• Maintain pipeline definitions, governance standards, entry and exit criteria and review cadence.

• Direct CRM data-quality and governance activity undertaken by the Pipeline Intelligence Analyst.

• Lead regular pipeline reviews and follow through on actions and exceptions.

• Challenge incomplete, stale or unsupported opportunity records and assumptions.

• Escalate material governance, adoption or data-quality concerns to the VP.

Apply the enterprise prioritization framework and provide evidence-based recommendations on portfolio focus. Maintain clear visibility of must-win opportunities, portfolio balance and resource implications.

• Operate prioritization scoring and must-win review processes.

• Assess portfolio balance across customers, markets, territories, services and maturity stages.

• Prepare recommendations on opportunity priority, investment and resource allocation.

• Monitor whether priority opportunities continue to meet their designation criteria.

• Identify portfolio gaps, over-concentration and areas requiring intelligence or growth intervention.

Turn pipeline data into clear management information on growth performance, conversion and future coverage. Ensure analysis supports executive action and alignment with financial planning.

• Oversee dashboards, KPIs, pipeline review packs and executive reporting.

• Analyze pipeline movement, ageing, conversion, win/loss and velocity trends.

• Coordinate pipeline reconciliation and scenario analysis with FP&A.

• Explain material changes in value, timing, probability and expected outcomes.

• Provide the VP with concise performance insight and recommended interventions.

Maintain an integrated view of risks that could affect future growth and revenue resilience. Ensure recompete, concentration, maturity and coverage risks are identified early and supported by clear action.

• Oversee recompete and contract-expiry visibility.

• Monitor pipeline maturity, timing, probability, dependencies and weak coverage.

• Assess concentration by commissioner, funder, geography, service line and contract.

• Coordinate risk and mitigation analysis with Growth, Finance and Opportunity Management.

• Escalate material portfolio risks and proposed responses to the VP.

Lead and develop the two specialist analyst roles while strengthening the function’s methods, tools and credibility. Create a culture of curiosity, evidence discipline, collaboration and accountability.

• Line-manage, coach and develop the Market Intelligence Analyst and Pipeline Intelligence Analyst.

• Set clear objectives, measures, development plans and performance expectations.

• Improve research methods, CRM controls, reporting, templates and knowledge repositories.

• Build productive relationships with Growth, Finance, Operations, Commercial, Legal and regional teams.

• Capture feedback and lessons to improve lead generation, governance and portfolio insight.

• Bachelor’s degree in finance or accounting

• Significant leadership experience in market intelligence, pipeline management, growth operations, business development, strategy or commercial analysis.

• Experience leading intelligence, CRM governance, pipeline reporting or portfolio-management activity in a complex organization

• Experience operating within regulated, commissioned or publicly funded markets.

• Strong analytical, commercial and financial awareness.

• Experience leading analysts and influencing senior stakeholders across functions.

• Experience in employment, health, education, justice, disability or other human-services markets.

• Experience of market sizing, competitor intelligence and systematic lead generation.

• Experience with Salesforce, Power BI or equivalent CRM and visualization tools.

• Experience supporting long-range planning, investment cases or market-entry assessment.

Knowledge & Skills

• Demonstrable ability to convert market and pipeline evidence into clear recommendations.

• Working knowledge of procurement, commissioning, CRM and business-intelligence environments.

• Knowledge of recompete portfolios and contract-based revenue models.

Join The Fedcap Group and experience The Power of Possible. Be part of a mission-driven organization creating opportunities for individuals facing barriers to economic well-being. Every day, we open doors to economic mobility and stronger communities through education, workforce development, health, and economic development.

Benefits

• Medical, Dental & Vision | Life/AD&D & Long-Term Disability | Flexible Spending Account (FSA) | Commuter Benefits | 403(b) | Wellness Program
• May vary by location and business unit.

EEO

The Fedcap Group is an Equal Opportunity Employer and is committed to fostering a respectful workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.