Raydar Logo

Raydar

Engagement Manager

Posted 3 Days Ago
Be an Early Applicant
In-Office
New York, NY, USA
160K-200K Annually
Mid level
In-Office
New York, NY, USA
160K-200K Annually
Mid level
Manage end-to-end customer deployments of accounting software, from scoping and pre-sales through configuration and launch. Map finance workflows, configure ERP and accounting products, and support general ledger, payables, receivables, payroll, and payments implementations. Explain accounting and technical concepts to finance executives, manage customer engagements, and build processes in a fast-paced environment.
The summary above was generated by AI

About the company

Our client is a fast-growing software company.

The role

Raydar is recruiting for this role on behalf of our client. Drive finance software deployments for customers from scoping through launch, working closely with finance executives. The role blends consulting, hands-on system configuration and accounting know-how, with ownership of both pre-sale and post-sale work. It suits someone who enjoys building processes from scratch in a fast-moving environment.

What you'll do

- Manage customer engagements from start to finish, working directly with finance executives and teams to roll out accounting software.

- Map how a customer's finance workflows operate and configure the software to fit their needs.

- Handle pre-sale and post-sale work for accounting products covering the general ledger, payables, receivables, payroll and payments.

- Explain detailed accounting and technical topics to customers clearly and effectively.

- Take ownership and build new processes where none exist, moving quickly in a fast-paced setting.


Requirements

What we're looking for

- 3 to 5 years of experience implementing or managing customer accounts for accounting or finance software.

- Experience implementing ERP or accounting software, whether at a software startup or within a major accounting firm's finance transformation practice.

- Working familiarity with the monthly bookkeeping and period-end cycle, covering the ledger, account reconciliations, payables and receivables.

- Skill in explaining intricate subject matter to executives on the finance side.

- Builder mindset and comfort working at pace with limited structure.

- Willingness to work on-site in New York City 4 to 5 days per week.

- Accounting or finance degree.

Bonus points

- CPA certification.


Benefits

Compensation and benefits

- Base salary: $160K - $200K

- Equity

- Health, dental and vision coverage

- Paid parental leave

- Retirement plan

- Flexible time off

- Paid holidays

Location and work model

- New York, NY, United States

- On-site, 4-5 days in-office per week

- Full-time

Similar Jobs

6 Days Ago
Remote or Hybrid
USA
84K-105K Annually
Mid level
84K-105K Annually
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Manages customer, partner, and internal stakeholder relationships throughout BlackLine implementation projects. Responsibilities include developing delivery strategies, project plans, budgets, timelines, resource plans, success criteria, status reporting, risk mitigation, scope management, financial tracking, escalations, and team leadership. The role also supports presales activities and identifies upsell opportunities.
Top Skills: BlacklineCrm SoftwareMS OfficeOracleProject Management SoftwareSaaSSAP
17 Days Ago
Remote or Hybrid
USA
84K-105K Annually
Mid level
84K-105K Annually
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Manage enterprise BlackLine implementation projects from presales through delivery. Lead customer, partner, and internal stakeholder relationships; develop project plans, budgets, timelines, and delivery strategies; oversee scope, risks, resources, milestones, quality, and financials; resolve escalations; communicate status; and identify upsell opportunities. The role requires managing complex, concurrent projects in a revenue-driven SaaS or professional services environment.
Top Skills: BlacklineErpOracleSaaSSAP
29 Days Ago
Easy Apply
Hybrid
New York City, NY, USA
Easy Apply
Senior level
Senior level
Marketing Tech • Mobile • Software
Lead end-to-end deployment of Braze AI decisioning solutions, including use case design, operating model definition, technical configuration, integration architecture, workshops, and UAT. Manage customer stakeholders, deliverables, risks, and executive communication while improving deployment processes and playbooks. Contribute conceptual machine learning and architectural expertise and influence the product roadmap through customer insights.
Top Skills: Ai DecisioningBraze Ai Decisioning StudioBraze Customer Engagement PlatformMachine LearningUser Acceptance Testing (Uat)

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account