JPMorganChase Logo

JPMorganChase

Executive Director, Talent & Performance Management

Posted 2 Days Ago
Be an Early Applicant
Hybrid
New York, NY, USA
Senior level
Hybrid
New York, NY, USA
Senior level
Leads talent and performance management for JPMorganChase’s Technology, Data & Platforms segment. Responsibilities include performance cycles, executive talent reviews, succession planning, promotion processes, leadership development, executive coaching, 360-degree feedback, and senior team effectiveness. The role partners with HR business advisors and firmwide centers of excellence, delivers segment talent strategies, manages confidential executive information, and supports standardization, automation, and AI-led workforce transformation.
The summary above was generated by AI


JPMorganChase is a leading global financial services firm with operations worldwide. Our Human Resources organization is committed to attracting, developing, and retaining the best talent so our businesses can continue to lead. The Talent Advisory team sits embedded within each segment, partnering closely with HR Business Advisors (HRBAs), Leadership Edge, Executive Talent Management (ETM), and the Performance, Progression and Rewards team to deliver a cohesive talent and leadership agenda.

As the Talent & Performance Management Executive Director within the TDP (Technology, Data & Platforms) Segment, you will be a strategic Talent Advisory position accountable for driving the segment's talent, succession, promotion, and performance agenda. With Talent Advisory now embedded within segments, this role owns execution of segment-specific talent processes while partnering with firmwide Centers of Excellence (Leadership Edge, ETM, Firmwide Workforce Development, Performance, Progression and Rewards). The successful candidate will act as 1st Chair on segment-owned work and as advisory partner on firmwide programs, ensuring the TDP leadership pipeline, performance culture, and workforce design strategy are aligned to business priorities, including AI-led organizational transformation.

Key Responsibilities

  • Talent & Performance Management

    • Drive the year-round calendar and integrated events following the firmwide timeline for the Tech Data Product Segment organization

    • Develop and deliver segment specific performance management guidance, communications, toolkits and enablement activities for leaders, managers and HRBAs where needed to augment the firmwide go to market materials.

    • Produce performance management reporting, executive summaries and data analysis throughout the performance cycle.

    • Analyze talent data to identify candidate populations for executive talent engagement events and coordinate invitee reviews with HRBAs and Communications teams.

  • Talent Reviews & Succession Planning

    • Lead OC and OC-1 Talent Reviews and succession planning for the TDP Segment, operating as 1st Chair in partnership with HRBAs and the Performance, Progression and Rewards team.

    • Align to the firmwide talent review playbook on definitions and standards while tailoring content to TDP business demands.

    • Deliver succession plans for Board and Senior Management Function (SMF) roles within TDP, in partnership with the HR Executive and HRBAs.

  • Executive Talent Management (ETM) Execution

    • Partner with HRBAs and ETM to prepare and run offsites and processes for top talent, OC Potential, Firmwide Key Function Roles (KFRs), and succession for OC and Firmwide KFRs.

    • Drive Development Plans for KFR incumbents and successors and the 7-Step Engagement Plan for OC Potential talent.

    • Serve as 1st Chair for TDP execution of ETM processes, ensuring quality, consistency, and timely delivery.

  • Promotion Processes (MD and ED & Below)

    • Own management and continued refinement of the MD Promotion Process for the TDP Segment, partnering with HRBAs and the Performance, Progression and Rewards team.

    • During the current transition year, lean in to support the ED and below Promotion Process using firmwide tools and resources provided by the Performance, Progression and Rewards team.

    • Identify opportunities to standardize and scale promotion practices across the segment.

  • Leadership Development & Programming

    • Partner with Leadership Edge on the Program Nominations Process, providing advisory support (1st Chair) alongside HRBAs; identify opportunities to automate the process.

    • Deliver 360-degree feedback debriefs for Leadership Edge (Executive Edge) participants within TDP.

    • Collaborate on 360 feedback debriefs for the Accelerate program as the model evolves (potentially a simplified, manager-led model leveraging AI Coach).

    • Manage one-time team interventions for new or existing leaders (e.g., Integrated Leadership Sessions, Jumpstart) in partnership with HRBAs, within agreed guidelines as requested.

  • Executive Coaching & Senior Team Effectiveness

    • In partnership with HRBAs, coordinate executive coaching needs for TDP's most senior executives (Top talent, OC Potential, KFR incumbents and successors, with expansion to the next level down), partnering with ETM and external coaches as appropriate.

    • As requested, support senior team effectiveness activities at OC-1, OC-2, and select OC-3 levels — including leader and team assimilation, assessments, and offsite/workshop design consultation — as scope is finalized with firmwide stakeholders.

  • People Councils, Networks & Segment Initiatives

    • Provide advisory support to the HR Executive and HRBAs (who sit 1st Chair) on oversight of TDP People Councils and Employee Networks.

    • Lead and partner on LOB-specific talent initiatives — engagement strategies, research and analysis, regulatory projects, LOB-specific programs, DOI Council activities, and People Agenda deliverables.

    • Support firmwide changes on performance, reward, and recognition by driving standardization within the segment to scale.


Required Qualifications, Capabilities & Skills

  • 8+ years of progressive HR experience with a strong track record in talent management, succession planning, performance management, and leadership development in a large, matrixed organization.

  • Demonstrated experience leading executive-level talent reviews and succession for senior populations (OC/OC-1 or equivalent).

  • Deep knowledge of promotion processes (MD and ED-level) and performance, progression, and rewards frameworks.

  • Strong consulting and advisory skills with the ability to operate as 1st Chair with senior business leaders and HR Executives.

  • Experience partnering with firmwide Centers of Excellence (Leadership Edge, ETM, Workforce Development) while delivering segment-aligned outcomes.

  • Excellent judgment, discretion, and ability to manage highly confidential talent information.

  • Strong facilitation, coaching, and executive communication skills.

  • Bachelor's degree required.

Preferred Qualifications, Capabilities & Skills

  • Experience supporting a Technology, Data, or Platforms organization or similar highly technical business.

  • Exposure to AI-led organizational transformation and modern workforce design frameworks.

  • Familiarity with 360-degree feedback instruments and executive coaching ecosystems; comfort with AI-enabled coaching tools.

  • Experience designing or scaling automation and standardization in HR processes (e.g., nominations, promotions).

  • Master's degree in HR, Organizational Development, Industrial/Organizational Psychology, or related field.


 

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
HQ

JPMorganChase New York, New York, USA Office

270 Park Avenue, New York, NY, United States, 10017-2014

JPMorganChase New York, New York, USA Office

4 Metrotech Center, New York, NY, United States, 11201

Similar Jobs

Junior
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Engages Pro customers, identifies project needs, develops quotes and material lists, processes orders, coordinates fulfillment and delivery, and drives sales through relationships, credit programs, loyalty programs, and product solutions. The role also prospects for new customers, follows up on projects, collaborates with store teams, maintains the Pro Desk, and completes ongoing training.
Top Skills: Lowe'S UExcelMS OfficeMicrosoft TeamsMyredvest
53 Minutes Ago
Hybrid
Yonkers, NY, USA
Entry level
Entry level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Provides fast, friendly checkout service; operates registers; processes payments, exchanges, and item scanning; assists customers and self-checkout users; answers questions; maintains a clean and safe workstation; and supports stocking, cart movement, and other store activities as needed.
Top Skills: Cash RegisterComputerSelf-Checkout Systems
54 Minutes Ago
Hybrid
Yonkers, NY, USA
Entry level
Entry level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Receive and unload freight, stock shelves, organize backroom and top-stock merchandise, verify deliveries, and prepare customer orders. Operate forklifts, pallet jacks, scanners, and other store equipment while following safety and hazardous-material procedures. Assist customers and teammates, maintain a clean workspace, and support loading and staging delivery orders. Work is physically demanding and may include overnight shifts.
Top Skills: BalersForkliftsOrder PickersOrders AppPallet JacksScannersZebra Phones

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account