Group Manager, Financial Crime Risk Management - Centralized Investigations

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

This role is not eligible for TD work visa support or sponsorship (e.g., H-1B, F-1 OPT/STEM OPT, TN or other work visa authorizations).  Applicants must have authorization to work in the United States without current or future need for TD sponsorship.

The Group Manager, Financial Crime Risk Management - Centralized Investigations develops and implements AML policies, oversees investigations into potential money laundering, terrorist financing, fraud and other financial crimes, and ensures compliance with regulatory requirements.  This role requires strong leadership skills, extensive knowledge of AML regulations,  a working knowledge of Fraud regulations and the ability to work effectively with various stakeholders.

The Group Manager for this job position, manages a team of AML investigators, responsible for investigating referrals regarding potentially fraudulent activity and/or other concerning activity for further investigation and SAR filing, if warranted.

The Group Manager provides guidance and support to ensure high-quality investigations; develops, implements, and maintains AML policies, procedures, and controls to mitigate financial crime risks; oversees investigations into potential money laundering and other financial crimes; ensures compliance with all relevant AML regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and OFAC requirements; identifies and develops strategies to address and mitigate financial crime risks; collaborates with internal and external stakeholders, including law enforcement and regulatory bodies, to report findings and ensure compliance; prepares and presents detailed reports on investigative findings to executive management and regulatory authorities; and provides training and guidance to investigators and analysts on AML regulations, trends and typologies, and best practices.

The Group Manager, Financial Crime Risk Investigations manages/leads a team of specialized professionals in the analysis and/or the investigation process for a specific area and assigns and monitors caseloads to ensure potential regulatory risks and losses to the bank are minimized.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Manages a team of Investigators for a specific geographical area/business unit
• Demonstrates broad and in-depth knowledge of investigative techniques, proper protocol, and financial criminal trends
• Working Manager role that provides overall direction to the team and assigns and reviews the caseload of others
• Generally involved in thematic and/or more complex investigations that may have significant reputational/ organizational impact
• Ability to present and make recommendations to senior management and executives
• Ensures an integrated approach with other business areas, broader organization, and enterprise as appropriate
• Coordinates and prioritizes multiple initiatives and manages resource allocation
• Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB
• Deep knowledge and understanding of businesses/technology, and organizational practices/disciplines
• Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function/business
• Focuses on short to medium-term issues (e.g., 6-12 months)

Education & Experience:

• Undergraduate degree equivalent work experience
• 7+ years of experience 

Preferred Skills:

• Bachelor's degree in Finance, Accounting, Criminal Justice, or a related field, preferred
• 5+ years of experience managing in AML investigations, financial crime risk management, or a related field
• Strong leadership and team management skills
• Strong knowledge of financial crime typologies and AML regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and OFAC requirements
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify patterns
• Strong written and verbal communication skills, with the ability to present findings clearly and concisely.
• Ability to work independently and as part of a team, with a high level of integrity and attention to detail
• Proficiency in using AML software and tools for data analysis and case management
• Relevant certifications (e.g., CAMS, CFE).

Customer Accountabilities:

• Leads a team of professionals and managers to achieve business/operational objectives, maintains effective day-to-day operations and delivers quality service and transaction processing consistent with business objectives
• Provides guidance and direction to team members within own area of specialization and focus
• Reviews and assesses incoming files and allocates to appropriate Investigators/Investigative Specialists
• Conducts investigations in the capacity of a working lead where cases have been specifically assigned ensuring proper analysis and investigation standards are followed 
• Prepares applicable documents based on criminal and/or non-criminal proceedings 
• Collaborates with counterparts from other institutions and/or external organizations (e.g., public sector, government, law enforcement) to gather intelligence information where necessary
• Ensures investigations are professionally conducted and completed in a timely manner
• Identifies and communicates procedural weaknesses to businesses and ensures processes for remediation are in place such as following up for corrective action where applicable
• Maintains strong awareness of emerging trends and investigative techniques for own area of specialty
• Represents the department on internal projects/committees for own specialized area as necessary

Shareholder Accountabilities:

• Contributes to the development of the business plan, operationalizes the plan and delivers on assigned service/functionality
• Works with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD’s operating model to maximize efficiency, effectiveness and scale
• Monitors and communicates effectiveness of strategies, programs, and practices related to own area of accountability
• Ensures programs, policies and practices continue to meet business needs, complies with internal and external requirements, and aligns with business priorities
• Proactively identifies key business opportunities, research and recommends enhancements/modifications, develops strategies to achieve recommendations
• Coordinates activities with partners across the organization, may include HR, Technology, Finance, Risk Management
• Ensures team operates in compliance with applicable internal and external requirements, and employees comply with Bank and industry codes of conduct
• Ensures appropriate reporting and escalation of issues based on risk profile
• Leads relationships with business lines/corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership and guidance
• Sets targets and objectives for the team, and delivers results
• Develops a team of professionals in all aspects of related competencies and acts as resource and mentor to others
• Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
• Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected].  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.