Growth Principal

At ustwo, we design and build digital products and services that have a meaningful impact on millions of people around the world. As an employee-owned, B Corp-certified business, we believe the best partnerships are built on trust, curiosity and shared ambition.

We're looking for an experienced Principal-level Growth professional to help grow ustwo's client portfolio through proactive business development. Working in partnership with the Exec Director of Client Services & Growth, you'll identify and engage prospective clients, build strategic relationships, and create opportunities that become long-term partnerships.
As part of our global commercial community, you'll collaborate closely with Client Partners, Marketing and peers across our studios to strengthen our pipeline, share market insight and help deliver sustainable growth.
About You

• 10+ years experience in business development, growth, client services or digital consultancy within a design, technology or professional services environment.
• Proven track record of generating new business opportunities and building long-term client relationships.
• Strong commercial judgement and experience managing pipelines, forecasting and opportunity qualification.
• Comfortable engaging senior stakeholders and navigating complex organizations.
• Skilled at identifying client challenges and translating them into commercial opportunities.
• Collaborative and relationship-oriented, with experience working across multidisciplinary teams.
• Comfortable using CRM platforms, sales intelligence tools and AI-enabled research and prospecting tools.
• Curious, proactive and self-directed, with the ability to build scalable processes and playbooks while maintaining a hands-on approach to execution.
• Excellent communication, influencing and stakeholder management skills.

Key Responsibilities

• Partner with the Exec Director of Client Services & Growth to shape our outbound growth approach, translating commercial priorities into targeted account strategies and proactive programs.
• Build repeatable prospecting frameworks, qualification processes, and playbooks that bring structure to our outbound efforts and scale beyond individual execution.
• Build and manage a pipeline of prospective clients aligned with ustwo's commercial priorities.
• Develop relationships with senior decision-makers and identify opportunities where ustwo can create meaningful value.
• Lead early-stage business development conversations and qualify opportunities before partnering with Client Partners and studio leadership.
• Maintain accurate pipeline forecasting, CRM data and commercial reporting.
• Partner with Marketing on campaigns, events, thought leadership and account-based initiatives that support business development.
• Collaborate with Client Partners and multidisciplinary teams to shape proposals and commercial opportunities.
• Develop insight into target markets, client challenges and industry trends to inform growth activity.
• Explore new approaches, including AI-enabled tools and technologies, to improve research, prospecting and relationship development.
• Contribute to a collaborative global Growth community by sharing insight, opportunities and best practice.

Benefits
Why ustwo?
At ustwo, commercial growth isn't just about winning work. It's about building trusted partnerships with organizations that share our ambition to create products and services with lasting impact. If you enjoy opening doors, connecting people and helping shape meaningful client relationships, we'd love to hear from you.
LocationThis is a hybrid role based in New York City. The role requires regular in-person collaboration with peers and clients, alongside travel within the US and occasionally internationally as needed.
Compensation and benefits
The base salary range for this full-time role is between $155,000 and $190,000. The actual salary amount within this range will depend on the candidate's experience, skillset, market knowledge, and the salaries of current employees in similar roles. We benchmark our salaries regularly against competitive market data, so these ranges are subject to change. 
Full-time employees also qualify for ustwo's Profit Share Scheme, in which the studio group shares up to one-third of operating profits with all employees, subject to hitting certain safety thresholds and targets.
Additionally, all full-time employees are eligible for the following benefits: 

• Fully paid Medical, Vision, and Dental coverage
• 401k with up to 5% company matching
• 20 Days PTO 
• Up to 15 additional closed days per year, including the last week of the year
• Hybrid working model
• Transit and Health FSA programs
• Citibike membership
• One Medical and Talkspace Memberships
• 16 weeks of paid parental leave
• Annual Learning & Development Budget
• Monthly Wellness & Cell Phone Contributions

ustwo is committed to making a measurable positive impact on people’s everyday lives. We are an equal opportunity employer and value diversity at our company. We believe diverse teams help us make better products and we actively hire for cultural growth. We welcome people of all ages, stories and backgrounds. We provide everyone with equal access to professional development.