GTM Systems Administrator

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.
Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
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Revenue Operations keeps Alloy's go-to-market engine running. Inside RevOps, the GTM Systems team owns Salesforce and the surrounding stack that Sales, Marketing, Customer Success, Finance, and Product depend on every day. As Alloy grows past 900 financial institutions and fintechs, the systems layer is what turns that growth into clean pipeline, accurate forecasts, and fast decisions. This role sits at the center of that work and reports to the Senior Manager, GTM Systems.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

You'll own the day-to-day configuration, reliability, and user experience of Alloy's Salesforce instance, the system of record for our entire go-to-market org. Within 3 to 6 months you'll be the go-to owner of user support, data quality, and the declarative build work that keeps the GTM stack running.

• Own day-to-day Salesforce administration across Sales, Marketing, and Customer Success clouds: objects, fields, page layouts, record types, permission sets, and user provisioning.
• Build and maintain declarative automation (Flows, validation rules, approval processes) as GTM processes evolve.
• Own data quality in Salesforce end to end, including deduplication, validation rules, and routine hygiene audits.
• Act as the first line of support for Sales, Marketing, and Customer Success users. Triage tickets, fix configuration issues, and escalate what needs deeper platform work.
• Administer adjacent GTM tools such as Gong and Apollo.io, covering configuration, user access, and troubleshooting so the whole stack stays reliable, not just Salesforce.
• Partner with the Senior Manager, GTM Systems and the wider RevOps team on the Salesforce roadmap and on territory, quota, and forecasting configuration changes.
• Run release management: test changes in sandbox, coordinate deployments, document field-level and process changes, and tell end users what changed.

Must-haves:

• 5+ years as a hands-on Salesforce Administrator, ideally in a B2B SaaS environment.
• Deep declarative Salesforce skills across Flows, validation rules, permission sets, and page layouts, with a track record of building automation without code.
• Experience owning data quality end to end, including dedupe, validation, and hygiene processes.
• Strong customer-service instincts and clear communication with users who are not technical.
• High attention to detail and a habit of documenting configuration changes so they stay maintainable.
• Able to run multiple support requests and project work in parallel, and open to picking up admin work on other GTM tools as the stack requires.

Nice-to-haves:

• Salesforce Administrator or Advanced Administrator certification.
• Experience with change management and release processes, including sandboxes and deployment tools like Gearset or Copado.
• Hands-on admin experience with Gong, Apollo.io, or similar GTM tools.
• Experience in fintech, financial services, or another highly regulated industry.

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a salary range of $127,000 to $149,000. 

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation 
• Eligible new parents receive 16 weeks of paid parental leave 
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health 
• Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

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Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.