We are looking for a Head of People to help us build a high-performing, mission-driven, and kind team as Ribbon enters a period of explosive growth. Your goal will be to ensure that Ribbon is a meaningful, fun, diverse, equitable, and inclusive environment that is always living our values as our culture scales. Through your work across the full-employee cycle, from recruiting to onboarding to individual and team development, you will help make Ribbon the mission-driven place to work in NYC health-tech and the best career decisions anyone has ever made.

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You have experience scaling an early-stage, high-growth company across the full employee cycle, including recruiting, onboarding, and development
• You have an immense passion for creating & scaling an exceptional, high-performing, empathetic, and kind culture
• You believe that people are the key to every successful company and have a track record of acting on that belief
• You have analytical rigor and a hypothesis-driven approach to make people strategy decisions and to design and improve critical processes
• You have a strong desire to coach & improve our organization at every level, including coaching our management team, leading learning & development initiatives, and building out our People team
• You have a commitment to and proven track record of building an inclusive, equitable, and diverse team and culture

Your day-to-day:

• Leadership & strategy: Work closely with and be a part of our leadership team to set and execute our People strategy
• Training & development: Train and develop your teammates to ensure values and culture are evident across every step of our People experience and help our culture reach its full potential as we scale, starting with onboarding through the entire Ribbon teammate experience
• Diversity, equity, and inclusion: Lead our DEI efforts and drive tactical initiatives to ensure that we are creating and maintaining the most diverse, equitable, inclusive, and welcoming culture possible as we grow and evolve
• Processes & best practices: Collaborate with the whole team to define and document our people processes and Habits of Excellence
• Talent acquisition: Support our recruiting efforts and work closely with the Talent team to help guide and problem-solve our recruiting efforts

How we live out our values for our teammates

Our goal is to make this the best career decision any of us have ever made. We stand by our values to make it happen.

Run Toward Hard Problems | We are motivated by the toughest challenges. We seek out hard problems that have the most impact and solve them to help those who need it most. We encourage our teammates to take ownership of outcomes that motivate them. Everyone at Ribbon has a say in our objective and key result (OKR) planning process for their teams and across teams. 

Put Your Team First | We are a family. We are all happier and healthier when we take care of each other and put each other’s needs ahead of our own. We take care of you by offering fully covered insurance premiums on health, vision, and dental, a 401K plan match, and a flexible working policy that includes progressive family leave guidelines, flexible working schedules, and unlimited vacation.

Do What You Say | We are honest with each other. We are accountable to each other. When we commit to accomplishing our goals, we make it happen. Every team member has the opportunity to own high-impact work at Ribbon.

Stay Hungry, Keep Improving | We are humble. We will make mistakes, learn from those mistakes, and be better because of those mistakes. Here, feedback is a gift and mistakes are learning opportunities. We have a thoughtful culture that focuses on giving and receiving regular positive and constructive feedback to help us support each other and make each other better. Also, speaking of “hungry” we offer plenty of snacks, food, and coffee.

Practice Habits of Excellence | We measure our success by the process it took to get there. We will always do our very best and we are proud of the outcome because of it. At Ribbon, we focus on how we get things done by documenting and sharing our learnings, We are building the systems we need to scale our company and support our work for the long-term. 

Build With Empathy | We are building the best healthcare experience for our users. When faced with a difficult decision, we do what’s best for people’s lives. This includes our team. Every Ribbon teammate shares working and lifestyle norms, and we hold each other accountable to respecting these norms so each person can balance work-life integration that works for them.

---

Ribbon Health is proud to be an Equal Employment Opportunity employer. We do not discriminate on any basis covered by appropriate law. All employment is decided on the basis of merit, qualifications, performance, and business need. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].