People Operations Coordinator at Riskified

| Greater NYC Area
Sorry, this job was removed at 11:42 a.m. (EST) on Monday, March 29, 2021
Find out who's hiring in NYC.
See all HR + Recruiting jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
About Us

Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including Wayfair, Wish, Peloton, and many more. We're privately funded and VC backed, and our recent Series E round raised $165 million with a valuation in excess of $1 billion.

About the Role

We're looking for a self-motivated, resourceful coordinator to join our People Operations team! Reporting to the Director of People Operations, this key member of the team will be responsible for supporting all stages of the employee lifecycle and will be an integral part in creating great workplace experiences emphasized by Riskified’s culture. 

The ideal candidate will be an independent, detail-oriented, creative thinker who can work with internal and external stakeholders to drive best practices, improve processes and create amazing employee experience initiatives. This role will require flexibility in thinking, an ability to partner across different teams and geographies and a customer service approach to employee needs.

What You'll Be Doing
  • Serve as the first point of contact for employee inquiries regarding benefits, policies, programs, and any other general inquiries.
  • Facilitate onboarding and offboarding processes, coordinating with multiple teams to ensure a smooth transition for joiners and leavers.
  • Partner with PEO on benefits, payroll, compliance, and HR related matters.
  • Assist with the implementation and management of all HR policies and procedures across the organization.
  • Own in-person and remote employee experiences by designing and managing every aspect of the company wellness program which includes gifts, team activities, fun events, holiday celebrations, fitness activities and more.
  • Collaborate across multiple teams including, Finance, HR BPs, Internal Communications and more to implement programs and initiatives that are inclusive and drive positive employee experience.
  • Drive HR process improvement by gaining an understanding of current processes, evaluating their effectiveness, and making recommendations to improve efficiency and scalability.
Qualifications
  • 1-2 years of experience in HR.
  • Broad knowledge and understanding of US employment laws.
  • Organized, structured and detail oriented.
  • Capable of multi-tasking assignments that often vary in scale and scope.
  • Proactive and completes tasks with a sense of urgency.
  • Excellent interpersonal skills and written communication skills.
Life at Riskified

We are a fast-growing and dynamic startup with 600+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

COVID-19 Update:

  • Our NYC team is currently working remotely. If anyone prefers to work in our office, we’re happy to offer an option to do so safely.
  • When the situation improves, we’re looking forward to adapting a hybrid of remote and in-office work for all our team members.
  • We’re growing at a rapid rate and have transitioned our interviews to Zoom.

Some of our NYC Benefits & Perks:

  • Fully-covered medical, dental, and vision insurance from your first day
  • Stock options for all employees, 401(k) + matching, commuter benefits
  • Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
  • Yoga, pilates, soccer league, wellness classes 
  • Wide-ranging opportunities to volunteer and make an impact in local communities 
  • Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns 
  • Awesome Riskified gifts and swag!
In The News

Fortune Magazine: 25 Best Workplaces in New York

Announcing Riskified's $165M Funding Round

Inc Magazine: Best Workplaces 

Built In NYC: 100 Best Workplaces

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

Calcalist: Riskified is the Most Promising Startup

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • GoLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • KafkaFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWSDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases

Location

220 Fifth Ave., New York, NY 10001

An Insider's view of Riskified

How do you collaborate with other teams in the company?

As an Integrations Engineer, I sit with multiple stakeholders - the Customer, Sales, Product, Data Integrity, & Go-Live, to name a few. Whether a merchant has a new problem for us to solve or we're launching a new product, we maintain close contact to ensure we're on the same page, & deliver the best product & experience to our customers.

Jonathan

Integrations Engineer

How has your career grown since starting at the company?

I've been given the opportunity to work on increasingly larger deals that continue to stretch me in new ways. I've been able to work directly with the executive team and contribute meaningfully to the business. I feel valued and challenged on a daily basis and look forward to continuing to grow my career with the company.

Merrin

Account Executive

How do you make yourself accessible to the rest of the team?

I have weekly 1:1s with my team & quarterly 1:1s with all employees and they know they can come to me at any time. Making myself accessible to my team & the rest of the company is extremely important in my role and will always be one of my top priorities. It is important for employees to know they have someone they can trust & go to for anything.

Lorrie

Director, People Operations

What’s the vibe like in the office?

The vibe at Riskified is equal parts hustle and fun. Everyone is highly supportive and collaborative, which builds a genuine sense of unity in the office while making it very encouraging for everyone to excel in their positions.

Add in the amazing NYC views, adorable office dogs, and a well curated kitchen and you truly feel grateful to be here.

Arun

Director of Integrations

What are Riskified Perks + Benefits

Riskified Benefits Overview

Healthcare - Full medical, dental, and vision insurance from your first day
Stock - Stock options for all employees
Financial Benefits - 401(k) + matching with immediate vesting, commuter benefits
Professional Development - Customized training courses, company-wide learning, volunteering opportunities
Snacks and More - Fully stocked kitchen with healthy snacks, catered lunch, lunch stipend, weekly happy hours
Celebrations and Activities - Overnight getaways, team events, birthday breakfast, yoga, pilates, soccer, basketball, and more

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
More Jobs at Riskified34 open jobs
All Jobs
Finance
Data + Analytics
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Content
Finance
new
New York
Operations
new
New York
Marketing
new
New York
Marketing
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Finance
new
New York
Operations
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Sales
new
New York
Sales
new
New York
Data + Analytics
new
New York
Operations
new
New York
Sales
new
New York
Sales
new
New York
Product
new
New York
Data + Analytics
new
New York
Operations
new
New York
Marketing
new
New York
Finance
new
New York
HR + Recruiting
new
New York
Product
new
New York
Content
new
New York
Marketing
new
New York
Finance
new
New York
Project Mgmt
new
New York
Finance
new
New York
Operations
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Riskified's full profileSee more Riskified jobs