The role involves assisting IT teams with troubleshooting, software installation, system maintenance, and supporting users with analytical and problem-solving skills.
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we’ll get you interviews! Leading employers such as eBay and Teach For America leverage RippleMatch to build diverse, high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
- Currently pursuing a Bachelor’s or Master’s degree in Information Technology, Computer Science, Information Systems, or a related field.
- Basic understanding of IT infrastructure components (servers, networking, and storage), software applications, and security protocols.
- Familiarity with operating systems such as Windows, macOS, and Linux.
- Ability to assist with troubleshooting, software installation, and system maintenance.
- Strong analytical and problem-solving skills, capable of addressing technical issues.
- Good organizational and project management skills, with the ability to manage multiple tasks and contribute effectively to team projects.
- Effective communication and interpersonal skills, essential for providing user support and working collaboratively within IT teams.
- Eagerness to learn new technologies and IT support techniques.
- Proactive approach to learning and applying information technology solutions.
Top Skills
It Infrastructure
Linux
macOS
Networking
Security Protocols
Software Applications
Windows
RippleMatch New York, New York, USA Office
The RippleMatch office is conveniently located in the Flatiron District, often referred to as the main hub of the NYC tech scene.
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