Internal Communications Associate

J.P. Morgan Commercial Banking delivers extensive industry knowledge, local expertise and seamless global capabilities to clients including corporations, municipalities, financial institutions, real estate investors and owners and not-for-profit organizations. Clients range from high-growth tech startups and restaurant franchises to commercial real estate developers and major healthcare systems. We offer a comprehensive set of financial products and services including credit, asset-based lending, real estate finance and treasury services. Commercial Banking also works across lines of business to provide clients with access to investment banking and asset management services.

As an Internal Communications Associate, you'll help deliver on our internal communications objectives across Commercial Banking. You're an excellent written and oral communicator who is organized, proactive and thoughtful, and demonstrates the ability to execute across all aspects of communications with precision and excellence. In addition, you'll think creatively about how to engage with thousands of employees using various channels and mediums and be a cool-headed project manager who can keep multiple priorities moving forward simultaneously. You'll support the team with incoming requests and priorities and will help maintain the tools and systems that keep our team organized and coordinated. 

Job responsibilities

• Support internal communications and employee engagement strategy and execution for Commercial Banking, this includes supporting internal Town Halls, All Hands and employee events; assisting with drafting and sending executive communications, including internal messages and talking points; writing internal newsletters and sourcing, writing and editing compelling stories from our business to raise awareness of the team’s work and impact.

• Develop strong relationships with communicators across the Global Banking team and the firm, and with key partners including Finance & Business Management, Marketing, Events, Editorial, Strategy, Legal and others to achieve our priorities. 
• Stay up to date on communications trends and industry news, contributing insights and helping identify opportunities to drive greater impact through strategic communications.
• Work effectively with senior stakeholders to understand their communications goals and needs and support them with best-in-class execution.
• Track and measure results to showcase business impact.

Required qualifications, skills and capabilities:

• 3+ years of work experience and a bachelor’s degree in communications, business, finance, economics or other related area.
• Outstanding writing and editing skills and an ability to communicate effectively with all levels of employees and management.
• Excellent project management and organizational skills with the ability to multitask and prioritize high-volume, high-priority initiatives in a dynamic, fast-paced environment.
• Passion and creativity for storytelling, with the ability to breakdown complex subjects for different audiences.
• Unwavering attention to detail.
• Cultivate and maintain strong relationships with executives, colleagues and stakeholders to enhance communication and support business objectives.
• Demonstrate sound judgement, strong risk awareness and an analytical, strategic approach to problem solving.
• Comfortable operating in a matrixed organization and across time zones / stakeholders.
• Working knowledge of corporate internal and employee communications strategies, best practices, implementation and execution.
• Highly proficient in Word, Excel, PowerPoint.

Preferred qualifications, capabilities and skills:

• Solid understanding of the financial services industry
• Knowledge of Microsoft Teams, Sharepoint and intranet technology
• Experience in public relations