Office Manager

The healthcare industry still relies on faxes and phone tags to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995.

Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us!

Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day.

• We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress.

• We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection.

• We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run.

• We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare.

Our company is growing quickly and we need an office manager to help organize and maintain our space.

• Ensure our office operates smoothly and efficiently on a daily basis.

• Anticipate day-to-day office needs and proactively resolve issues to maintain a high-quality work environment.

• May take on people-management responsibilities, including overseeing and supporting part-time team members.

• Serve as the first point of contact for all office visitors, providing a professional and welcoming experience.

• Maintain a clean, organized, and well-stocked workspace, including kitchen areas, meeting rooms, and common spaces.

• Oversee all office logistics including supplies, deliveries, workspace setup, space planning, and building access.

• Ensure conference rooms and A/V systems are fully functional.

• Liaise directly with building management on facilities, maintenance, and safety matters.

• Contract, manage, and evaluate external vendors including cleaning, maintenance, IT support, and office supply partners.

• Monitor office budgets, track operational spending, and process vendor invoices.

• Serve as on-site IT operations liaison, assisting with basic troubleshooting, equipment setup, and hardware inventory.

• Create a welcoming employee experience by supporting onboarding and workspace preparation.

• Lead work related to office move-ins and move-outs.

• Plan and coordinate in-office and off-site events such as company dinners.

• Work independently and take ownership of office operations while keeping leadership informed and aligned.

We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply.

Core Skills & Experience:

• Experience: 1–2+ years of experience in office management, workplace operations, facilities coordination, or similar roles in a fast-paced environment.

• Impeccable Judgment and Professionalism: Works independently with minimal oversight and excellent discernment, escalating issues only when needed, while embracing a proactive and hands-on approach to all tasks.

• Organized Operator: Creates and maintains reliable systems that keep the office running smoothly

• On-Site Presence: Ability to work in-person from our New York City office 5 days a week during standard hours (9:30 am to 5:30 pm EST).

We believe in taking care of our team, both professionally and personally. Here’s what we offer:

• Meaningful Compensation: $95,000 - $100,000

• Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents.

• Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match.

• Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us.

Work Environment & Location:

• This role is based in our New York City office in Chelsea. We have a hybrid model, but this role has a requirement of 5 days per week in the office to foster collaboration and innovation. Standard hours are (9:30 am to 5:30 pm EST).

At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer.

We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at [email protected].