Operations Coordinator

Job Title

Operations Coordinator

Job Description Summary

Cushman & Wakefield is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Our iconic brand and approximately 53,000 people operate across 400 offices in 60 countries. We believe you get out of life, what you put into it. We are making the most of all the incredible opportunities life offers - for our people, our clients and our communities. If you love to make things happen, we'd love for you to make them happen with us. With so many passions to pursue, businesses to drive and so much good to do, we think you should join us.
Our New York City Brokerage team is looking for a solutions-orientated Operations Coordinator to join our team. This role is responsible for managing office engagement events, coordinating broker pipeline meetings and reports, support our Director of Brokerage with contract execution, assist with local & national operation projects and work closely with the executive leadership team to implement strategic initiatives.
The ideal candidate is strategic, growth/business orientated, keen attention to detail and ability to effectively manage multiple priorities in strict confidence. This role requires a high level of accountability, adaptability, and collaboration.

Job Description

Key responsibilities

• Coordinating broker pipeline meetings and pull pipeline reports from CRM system.
• Assist brokers with CRM updates.
• Assist with off-the-top expense management.
• Assist with MSG expense reimbursements.
• Assist with check submission.
• Support the regions Director of Brokerage with contract execution.
• Manage the NYC office engagement strategy i.e. the office Better Never settles platform event series, Employee Resource Groups (ERG) events in partnership with ERG chairs, office holiday events, industry events and office activation events etc.
• Assist with local & national operation projects and work closely with the executive leadership team to implement strategic initiatives.
• Assist AR team with requisition and supplier invoice submissions.
• Build strong trusted relationships with the executive leadership team, brokerage professionals, colleagues.
• Assist with space planning and managing accurate floor plans.
• Assis with onboarding and offboarding e.g. building pass access and deactivation, seat/office assignment.
• Assist with office moves and confirm seating plans with the Facilities team, working in conjunction with IT, and management
• Ensure corporate standards and internal company processes and systems are leveraged and adhered to
• In the unlikely absence of the office’s concierge & Executive Admins assist with duties such as concierge support.
• Support with adhoc operation duties on an as needed basis.

Reporting relationship

Role will report to the Director of Operations, New York City

Background and Experience

• Bachelor’s degree required.
• 1+ years of professional services experience required.
• 1+ years of operational, events or project management experience

Competencies

• Thrives in a fast-paced and fluid environment and embraces multi-tasking diverse projects
• Experience with project and process management
• Excellent written, oral, and presentation skills
• Strong Microsoft Office Suite skills
• Knowledge of Salesforce, Workday and Expense software
• Ability to plan, organize, and manage processes.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $38.46 - $40.38

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”