Success Academy Charter Schools Logo

Success Academy Charter Schools

Operations Specialist

Reposted 2 Months Ago
In-Office
2 Locations
66K-66K Annually
Junior
In-Office
2 Locations
66K-66K Annually
Junior
As an Operations Specialist, you will support school operations, serve families, manage projects, and provide basic IT support to enhance the educational environment.
The summary above was generated by AI

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

Reporting directly to the School Business Operations Manager (BOM), the Operations Specialist in one of our schools will serve as a key member of the School Operations team. You will be a primary point of contact for our families, a key coordinator for school events, and a hands-on contributor to maintaining our exceptional school environment. This role offers an excellent opportunity to learn and grow within a fast-paced, mission-driven organization.

Key Responsibilities:

Operational Efficiency and Process Optimization:

  • Analyze and evaluate existing operational processes to identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
  • Proactively identify and address potential operational challenges, exercising independent judgment to prioritize issues and allocate resources.
  • Develop and implement strategies to streamline workflows, improve resource utilization, and optimize the overall functioning of the school's operational systems.

Stakeholder Relationship Management:

  • Provide excellent customer service to students and families, ensuring their operational needs are met efficiently and professionally.
  • Collaborate with all staff in maintaining a positive and supportive school environment that promotes student well-being by ensuring efficient and effective school operations.
  • Collaborate with various departments to address cross-functional operational needs and ensure seamless coordination.

Project Coordination and Implementation:

  • Manage and coordinate operational projects, including planning, execution, monitoring, and evaluation.
  • Develop project timelines, allocate resources, and ensure projects are completed on time and within budget.
  • Exercise independent judgment in making decisions related to project scope, methodology, and resource allocation.

Information Management and Analysis:

  • Oversee the collection, organization, and analysis of data related to school operations, ensuring accuracy and integrity.
  • Utilize data to inform decision-making, identify trends, and develop strategies for continuous improvement.
  • Develop and implement systems for efficient information management and reporting.

Technology Integration and Innovation:

  • Evaluate and recommend technology solutions to enhance operational efficiency and improve service delivery.
  • Oversee the implementation and maintenance of technology systems, ensuring effective utilization by staff.
  • Identify opportunities to leverage technology to streamline processes and improve the overall school environment.

Qualifications:

  • 2-3+ years of professional experience in operations, administration, or a related field, demonstrating increasing levels of responsibility.
  • Bachelor's degree in business administration, management, or a related field; Master's degree preferred.
  • CPR Certificate preferred.
  • Demonstrated ability to exercise discretion and independent judgment in making decisions related to complex operational issues.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent organizational, planning, and project management skills, with the ability to prioritize tasks and meet deadlines.
  • Proven ability to develop and implement effective operational processes and procedures.
  • Exceptional communication (verbal and written) and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
  • Proficiency in utilizing technology to enhance operational efficiency and data-driven decision-making.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Eagerness to learn, adapt, and contribute to a mission-driven organization.

Exact compensation may vary based on skills and experience.

Compensation Range
$66,300—$66,300 USD

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

Privacy Policy:

By providing your phone number, you consent to receive text message updates from Success Academy regarding your application.  Reply STOP to unsubscribe. View our Privacy Policy.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.

HQ

Success Academy Charter Schools New York, New York, USA Office

95 Pine St, New York, NY, United States, 10005

Success Academy Charter Schools New York, New York, USA Office

New York, United States

Success Academy Charter Schools New York, New York, USA Office

New York, United States

Success Academy Charter Schools New York, New York, USA Office

New York, United States

Success Academy Charter Schools Queens, New York, USA Office

Queens, United States

Similar Jobs

2 Days Ago
In-Office or Remote
New York, NY, USA
Junior
Junior
Fintech • Information Technology • Payments • Sharing Economy • Financial Services • Cryptocurrency
Provides real-time operational support for Fed ACH and Check transaction processing on a 24x6 schedule. Monitors application health, handles production issues and incidents, performs operational and volume analyses, supports testing and defect management, and assists with payment-system projects and process improvements. The role also supports customer service, settlement activities, cross-team communication, and escalation of operational issues.
Top Skills: Check ServicesFed AchFedline SolutionsFednow ServiceFedwire Funds And Securities
11 Days Ago
Easy Apply
Remote or Hybrid
USA
Easy Apply
115K-140K Annually
Senior level
115K-140K Annually
Senior level
Artificial Intelligence • Insurance • Machine Learning • Software • Analytics
Own project and case management across health underwriting products, coordinating intake, prioritization, tracking, dependencies, risks, and resolution. Partner with Product, Data Science, Data Engineering, Implementation, QA, and client teams to remove blockers and improve accountability. Build reporting on workload, ticket aging, bottlenecks, and resolution rates while connecting Salesforce, Jira, and spreadsheet workflows to automate processes and create a proactive, data-driven operating model.
Top Skills: JIRAExcelSalesforce
17 Days Ago
In-Office or Remote
New York, NY, USA
41K-59K Annually
Entry level
41K-59K Annually
Entry level
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Supports advisors, clients, and stakeholders with managed account and trading platform transactions, account administration, inquiries, and operational expertise. Maintains knowledge of systems and investment products, identifies process improvements, assists consultant and portfolio specialist teams, and follows business-driven schedules. The role requires strong organization, customer service, collaboration, Microsoft Office proficiency, and Series 7 licensing or the ability to obtain it within six months.
Top Skills: MS Office

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account