Director of Strategic Advisory

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Joining Collibra’s Strategic Advisory team:

  • As the Director of Strategic Advisory you’ll be responsible for leading the Strategic Advisory team in North America. 
  • This highly effective business and technology manager will be accountable for adoption, value realization, renewals and laying the foundation for expansions in our strategic customers. 
  • The individual will manage the existing team of Customer Advisory Directors (CADs) in North America and scale the team as Collibra continues it’s exciting journey of growth. The CADs are the primary customer success leads on a small number of complex, high-value and high-potential customers - typically Global 200 organizations. 
  • This individual will work closely with the wider Customer Success and Sales team to develop and execute our customer success and go-to-market strategy to deliver on our renewal and expansion targets.

The Director of Strategic Advisory at Collibra is responsible for:

  • Leading, mentoring and growing the high performing and experienced team of North America Customer Advisory Directors 
  • Being a trusted advisor, executive sponsor and point of escalation for your team’s strategic customers 
  • Developing customer success and go-to-market approaches and plays in collaboration with other cross functional leaders
  • Developing and leading activities to drive increased customer advocacy and engagement 
  • Creating a collaborative environment and culture of best practice knowledge sharing and lead the development of reusable assets and templates where it would be beneficial for the team 

You Have:

  • 10+ years of Customer Success experience including managing and scaling a high-growth customer success team in a SaaS vendor 
  • Experience of managing significant data and/or technology change programs, both the technical and operational aspects, and have the credibility to act as a trusted advisor to customer executives for such programs 
  • Experience of directly owning at least $10m ARR in total, individual accounts with an ARR over $1m and delivering expansions of over $1m  
  • Experience of leading and mentoring a distributed and senior team of at least 10 individuals

You Are:

  • Customer obsessed with an innate desire to take care of customers, drive adoption, deliver value 
  • Commercially orientated with a passion for owning and delivering renewal and expansion targets 
  • An inspiring leader who nurtures high performing teams and can bring cross functional team together around a common goal 
  • Passionate about data and technology and how they can be leveraged to transform a business 
  • High energy with a focus on action and building in fast paced environments often with high degrees of ambiguity  

 

Reporting to Collibra’s Vice President, Customer Success, measures of success are:

  • Within your first month, you will complete onboarding and enablement, establish a relationship with your team, meet with your cross-functional peers and establish a baseline understanding of the performance of your business 
  • Within your third month, you will have established you own operational process to manage your team, take ownership for forecasting the health and commercials around your business and have a deep understanding of our current assets and messaging   
  • Within your sixth month, you will have established a trusted advisor status with both your team and key stakeholders within your customers, you will be contributing to the development of best practices and approaches for the team and will be spending an increasing amount of time in market acting as a sponsor and point of escalation for customers
Benefits at Collibra

We strive to provide all Collibrians with competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefits programs to support the evolving needs of our changing workforce. The specific offerings will differ slightly by region but our {Be}well benefit programs encompass the following strategic pillars:

  • {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
  • {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours!
  • {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Manager Racial Injustice training and Collibra-led fundraisers.
  • {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
  • {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
  • {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more! 

When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!

Equal Opportunity:

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.


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Technology we use

  • Engineering
  • Product
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Location

FiDi’s rich history is the perfect backdrop to keep us humble without stifling the innovation that our new office inspires. And commuting is a breeze!

An Insider's view of Collibra

What’s the vibe like in the office?

There are a lot of options for when I want to be “distracted” from my work. The office has an amazing mix of personalities that blend together very well. It’s great to have exposure to the individuals who started this company, as well as the rest of the c-suite employees. The office is collaborative so it feels like your opinion actually matters.

Akil

Sales Development Representative

How do you collaborate with other teams in the company?

Cross-team collaboration within Collibra is integral to my position. As an FP&A Analyst, I act as a financial advisor to co-workers across different teams to ensure business decisions and their corresponding impacts help achieve not just Collibra’s business goals, but Collibra’s financial goals as well.

Billy

FP&A Analyst

How has your career grown since starting at the company?

Back in the summer of 2016, I started working at Collibra as an SDR. Fast-forward just two years, and not only have I had the opportunity to create a new account executive role, but I'm now the global sales leader for that team! Collibra is growing fast and there are loads of exciting opportunities available to those who want to work for it.

Jonelle

Manager, Junior Account Executives

What makes someone successful on your team?

The customer advisory management team looks for people who are determined to drive value for our customers. They’re people who build strong relationships, identify challenges, and love to find solutions. It’s why our customers love us!

Alexis

Manager, Customer Advisory Management

What are Collibra Perks + Benefits

Collibra Benefits Overview

We strive to provide all Collibrians competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefit programs to support the evolving needs of our changing workforce.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide bi-monthly lunch following our all-hands meetings.
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
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