General Manager of Behavioral Health

| Greater NYC Area
About Eden Health
Eden Health is a primary care and insurance navigation company for employers, designed to elevate the health and wellbeing of employees everywhere. We help employees navigate today’s complicated healthcare landscape by integrating insurance navigation, primary care and mental healthcare, so our patients can make smart, well-informed and cost-conscious decisions.
Our team is comprised of providers, benefits experts and software engineers, all working together to take care of our patients and their families. We aim to make the most complicated parts of healthcare simple and personal. Eden Health is scaling its innovative model that seamlessly integrates virtual care with its network of medical offices to create the most convenient, accessible, and effective primary care platform available. In addition, our platform works with employers’ insurance plans, giving employees easy access to providers and benefits experts. 
What you will be doing
As the General Manager of Behavioral Health at Eden Health, you will be responsible for designing, building, and scaling Eden Health’s behavioral health products and services, which are among the fastest growing and most in-demand parts of the Eden Health platform. You will spearhead customer development with Eden Health’s current and prospective employer customers and as well as user research with our patients. Ultimately, you will define the market positioning, go-to-market strategy, and development roadmap for the behavioral health program. You will work closely with Eden’s Medical Director of Behavioral Health to determine appropriate quality and service metrics that will serve as the guiding lights for behavioral health at Eden. As a general manager, you will be responsible for overseeing both day-to-day operations as well as determining opportunities for growth and areas of improvement. You will be tasked with delivering on a high standard of service delivery, meeting fast-paced growth targets, and developing innovative improvements for our customers, providers, and patients. You will be supported by Eden’s excellence and fast growing engineering, design, product, process improvement, product, and clinical teams. You will report to the co-founder and Chief Product Officer.

What success looks like

  • Define a vision, strategy, and roadmap for your area of ownership
  • Build relationships with current and prospective customers to learn about their wants and needs in regards to behavioral health
  • Partner with the revenue/sales/customer success team to develop market positioning and a go-to-market strategy
  • Break down problems and prioritize areas of improvement for behavioral health visits and referrals
  • Evaluate potential partnerships within the behavioral health space to augment our existing solutions
  • Build a culture of operational excellence that consistently delivers on ambitious growth goals and our overall behavioral health delivery P&L
  • Build an effective partnership with other operations and clinical leaders to create and cultivate team engagement and development
  • Define the frameworks and performance indicators to show and improve the performance of our behavioral health services
  • Collaborate with other service heads and product managers to ensure the patient and provider experience is smooth across other lines of business, especially the provision of virtual care
  • Understand how your work impacts the highest order company objectives 

What you will bring

  • 5+ years experience in healthcare-related general management or product management, preferably behavioral health experience 
  • A passion for a patient-centered approach to integrated primary care
  • Experience launching successful products and/or scaling a product or service from a small scale to $10M + in revenue
  • Exceptional project and process management skills
  • Strong customer development, user research, and need-finding skills
  • The ability to break down complex problems and skillfully prioritize needs
  • A passionate self-starter, capable of collaborating with company stakeholders and rallying others to their cause
  • An understanding of technology’s role in facilitating behavioral health solutions 
  • Excitement about navigating a hyper-growth, rapidly changing, and sometimes ambiguous environment (and helping others do so)
  • A detail-oriented and metrics-driven approach understanding the organization’s performance

Why Eden Health?

  • Fast-growing startup backed by leading venture capital firms Greycroft, 645 Ventures, PJC and others
  • Exciting product in one of the largest and fastest growing markets in the country
  • Mission-driven culture passionate about improving access to healthcare for employees and their families
  • Competitive salary and equity compensation package
  • Great benefits including medical, dental, vision insurance, and commuter benefits
  • Generous PTO and flexible work with a remote first option
  • Awesome team with a great camaraderie - we work hard and have lots of fun!

Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please note: Eden Health interview requests and job offers only originate from edenhealth.com email addresses (e.g. [email protected]edenhealth.com). Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: [email protected]edenhealth.com.

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Technology we use

  • Engineering
    • TypescriptLanguages
    • ReactLibraries
    • ClojureFrameworks

Location

101 Greenwich Street, New York, NY 10006

An Insider's view of Eden Health

What's something quirky about your company?

We have a quirky way of taking company-wide meetings to another level. We've gone so far as to recreate an entire episode of Hot Ones with our CEO in the hot seat. We love celebrating big wins with over-sized champagne bottles paired with local pizza - it's an extraordinary pairing!

Chris

Director of Business Development

How do you collaborate with other teams in the company?

As a healthcare provider, the opportunity to collaborate with team members across diverse roles and backgrounds has been crucial to delivering high quality care. To improve patient engagement, we work with the Marketing and Customer Success teams to find innovative ways to reach our patients and empower them to take control over their health.

Mariella

Physician Assistant

How does the company support your career growth?

Eden Health has been a great place to grow. I've had lots of opportunity to work in a diverse set of roles and my colleagues have always been there to support me. Our culture of kindness, candidness and transparency has created a place where I get to see my colleagues grow with me as we take on new challenges and build the future of the company.

Sal

Full-Stack Software Engineer

What is your vision for the company?

We want everyone to have a multidisciplinary care team that is accessible in ways that make the most sense for their life. We are modernizing the delivery of medicine, mental health, and navigation services by providing sophisticated technology to give providers and patients superpowers so that the road to health and wellbeing is a smooth one.

Scott

Co-founder and Chief Product Officer

What are some social events your company does?

We have a Culture Council consisting of volunteers across different departments in our organization. Each month, two volunteers from the Culture Council manage end-end execution of that month's event.

Megan

People Operations Associate

What are Eden Health Perks + Benefits

Eden Health Benefits Overview

-Competitive salary, commission and equity compensation packages
-Great benefits including medical, dental and vision insurance
-Free Eden Health membership
-401K
-Commuter benefits
-Generous PTO policy
-Monday and Friday lunch stipends

Culture
Friends outside of work
Eat lunch together
Intracompany committees
We have a Culture Council that is focused on strategically thinking through and implementing events, specifically for a remote workforce.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We conduct annual Anti-Harassment and Unconscious Bias Training company-wide.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
We use Jumpstart to enable our Talent team to find and hire diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
We use Guideline to administer our 401K
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Eden Health also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Eden Health provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Eden Health employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
We offer a $300 stipend to support employees working from home.
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $2000 annually for continuing education.
Time allotted for learning
Customized development tracks
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