Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We’re seeking a flexible IT Support Administrator to help manage and support Affirm’s technology infrastructure. For our ideal candidate, troubleshooting and problem-solving are beloved pastimes, and they come with a healthy respect for compliance and documentation.

As the main support tech of a rapidly growing startup, you will be the face of IT, with customer satisfaction being your primary goal.

What You'll Do

• Maintain enterprise systems and company IT assets such as servers and desktops
• Plan, deploy, and configure new systems to keep up with changing needs
• Support our end users in leveraging technology to optimize their workflows
• Monitor for security threats and malware, staying ahead of the curve to protect our users
• Educate on and enforce our IT compliance and policy obligations
• Physical and facilitative tasks as needed (Moving desks, assembling furniture, relocating users, etc.)
• Oversee office security and access. (Issue keycards, maintain security cameras, etc.)

What We Look For

• Experience with Mac OS X desktop administration and support
• Experience managing formal ticketing systems
• Experience administering SaaS technologies
• Experience with machine and account provisioning and deprovisioning
• Experience managing Enterprise security: Endpoint security—disk encryption, OS firewalls, laptop/mobile lockdown Email security—tools for signed/encrypted email communication
• Experience in basic network setup: IPv4, DHCP, subnetting, switchingWireless (a/b/g/n/ac), WPA/WPA2
• Mobile device management technologies

Pluses

• Experience administering Google for Business
• Experience fighting spam and email spoofing
• Experience with Meraki networking and Systems Manager
• Atlassian product suite expert
• Apple Certified Associate or ACSP certification
• Automation and scripting experience
• Experience with AV systems and video editing
• Supporting a dynamic startup environment and growing it into a refined workspace
• Handy with power tools

At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can learn more about our D&I efforts here.