The Farmer’s Dog is the leading tech-enabled pet health brand on a mission to disrupt the $90b global pet food industry. The company is VC backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier.

In a industry with little regulation, constant recalls, and rampant misleading advertising, The Farmer’s Dog brings a fresh perspective that all dog lovers have been waiting for. Utilizing its proprietary technology, The Farmer’s Dog’s first service reimagines pet food by making healthy, fresh food incredibly easy to feed. Vet-developed subscriptions are personalized to each customer, while fresh, human-grade food is pre-portioned for each dog and home-delivered within days of cooking. The service has delivered millions of meals and is quickly revolutionizing the broken pet food industry.

The company was launched after Brett’s battle to cure his dog’s stomach issues illustrated how processed and un-healthy even “organic” and “natural” pet food truly was. After testing every pet food on the market without success, Brett resorted to a fresh, home-cooked diet at his vet’s recommendation. The results were staggering — Jada was cured. Once he realized how powerful and healthy fresh food can be, he team up with Jonathan to develop a fresh alternative to pet food and create the product they wished existed for their own dogs (and dogs everywhere).

Join The Farmer’s Dog team on its mission to bring peace of mind to customers, health to their companions, and fundamentally change the way people think about caring for their pets.

Only “dream job” applicants, please. #mustlovedogs

THE ROLE

At The Farmer's Dog manufacturing authtenic fresh food for our pups is our #1 priority. The essential role of the operations manager will lead our relationships and oversee our manufacturing partners. You will ultimately be responsible for the smooth running of all manufacturing and the quality of output. Support will include day to day management/issue resolution, strategic optimization of the manufacturing network, as well as project management of new initiatives and commercialization. You will be expected to know the detail of the manufacturing operation including cost drivers, purchasing strategy of inputs and knowledge of current and future capabilities. The goal is to ensure an efficient and productive manufacturing process that exceeds expectations for our pups.

RESPONSIBILITIES

• Lead the relationships with our contract manufacturing partners to develop and execute supply plans that efficiently utilize inventory assets. Be a leading team member in the development of fulfilment strategies throughout the entire product lifecycle.
• Provide day to day support and issue resolution, proactive monitoring of costs and quality, and strategic guidance to drive growth
• Work closely with Contract Manufacturers to ensure on-time delivery and advocate for process improvements and tool development in support of delivery, inventory planning, and management reporting requirements.
• Develop and maintain contract manufacturing strategy and partner relationships, and collaborate with internal cross functional teams to determine manufacturing requirements and drive contract manufacturer capability and capacity to enable on-time and predictable delivery of material to all points of consumption.
• Manage schedule, capacity, supply chain flexibility, quality issues and new product updates. Communicate status and risks to management, manage services and pricing, master service agreements and statements of work.
• Measure partner performance and drive continuous improvement with regular business reviews. Identify and advocate for process improvements in support of new contract manufacturing requirements.
• Further the Quality agenda for their manufacturing network. Partner with Quality, recommend improvement areas and channel resources to improve. Assess new vendors and drive their qualification.
• Provide manufacturing inputs to the Product Supply organization to include shift yield data, start up curve information, planning parameters

Requirements

• 3 - 5 years of work experience in Supply Chain/Manufacturing (including Manufacturing/Factory Operations, S&OP, Fulfillment Planning and Execution).
• MA/MS in Supply Chain, Management Consulting, Operations Research, Operations Engineering or equivalent practical experience.
• Knowledge of manufacturing and supply chain processes.
• Ability to interact with individuals of all levels, set objectives, drive results, be a team player with excellent communication and interpersonal skills, and the ability to work cross-functionally.
• Demonstrated execution skills and excellent problem solving and analytical skills.
• Demonstrated strategic business planning and execution skills.

Benefits

Health, dental, avocado toast, puppies.