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Network and Systems Engineer

| Greater NYC Area

Who we are

We are a new type of healthcare company, operating out of Brooklyn and backed by Sidewalk Labs along with some of the top healthcare investors in the country. Our mission is to radically improve the health of urban communities, one block at a time.

In close collaboration with community based organizations and a leading commercial partner, we are reorganizing the health system to focus on what matters to our members. We deliver personalized primary care, behavioral health, and social services through a network of neighborhood hubs with deep community based partnerships and world-class technology.

Over the next year we’ll grow quickly, including entering new markets, each with their own commercial relationships and field-based teams. This role will be a key contributor to the success of our business.

The role:

At Cityblock we make use of innovative and leading-edge vendor solutions, as well as custom software and integrations, to deliver a best-in-class corporate environment and workflow. As a member of our IT Team you will be responsible for the corporate network, designing and supporting a high performing reliable network at scale. You will have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe by working closely with our security team and efficiently monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues

You will:

  • Configure and install network resources, including configuration of network switches, servers, VoIP systems, applications and services in a wired and wireless environment
  • Maintain systems and network performance by performing monitoring and analysis; troubleshooting system and network problems; escalating problems to IT Lead or vendors as appropriate
  • Work with IT Security Manager to ensure security best practices are implemented and revised, as needed, to maintain the availability, integrity and confidentiality of the information stored on and accessed through the network
  • Prepare and maintain documentation of system and network configurations and cabling layouts
  • Serve as main point of contact on the IT team for all new real estate throughout the country
  • Manage outside vendors i.e physical security, data cabling, and general contractors for new office builds
  • Contribute to the selection, prototyping, and implementation of 3rd party software and cloud-based services

Requirements

  • An in-depth and up-to-date knowledge of system network design and management
  • 7+ years of experience as an IT Network Engineer coupled with experience in an enterprise environment
  • Experience with telecommunications technologies and carriers including but not limited to DSL/Cable, and Fiber
  • Extensive experience at all layers of the network from physical to application firewalls
  • Familiarity with deploying and handling networks in a Cloud heavy environment
  • Exceptional problem solving and technical troubleshooting skills
  • Excellent verbal and written communication skills
  • 5+ years' experience with design, integration, and deployment of Meraki / Palo Alto networks
  • Ability to interact effectively at all levels of the organization
  • Excellent vendor management skills

Nice To Have

  • HIPAA or SOX compliance experience
  • Experience in a startup environment, ideally in healthcare, education, or similarly regulated industry.

You should include these in your application:

  • A resume and/or LinkedIn profile.

Cityblock values diversity as a core tenet of the work we do and populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We are very excited to hear from you.

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Location

We're in DUMBO, where toy elephants parachute from rooftops and Thursdays are for live music. Plus, Sweetgreen, Brooklyn Roasting Company, & Equinox!

An Insider's view of Cityblock Health

What's the biggest problem your team is solving?

The opportunity to collaborate directly with medical professionals, care providers, and engineers to build Commons is rare and huge. You're not just building features. You know the 'why' of what you're building and who it will help—and you can see the impact firsthand.

Sylvia

VP of Engineering

How does the company support your career growth?

This is my first role as a software engineer—my previous life was in fashion retail. Cityblock created a structure that enables me to master fundamental skills and empowers me to own projects that expose me gradually to more difficult concepts, like building our application’s notification center—with a supportive team backing me up.

Alicia

Software Engineer

What is your vision for the company?

In my clinical work, I've seen our health system moving away from relationships and toward increasingly complex frameworks. I joined Cityblock to challenge that trend. To make healthcare trustworthy again and to truly meet individuals where they are.

Toyin

Chief Health Officer

How do you collaborate with other teams in the company?

My goal is to work with tech & clinical teams to build something useful yet simple. Sitting side-by-side we try to understand what our care teams and members need from our technology. Together, we're creating a world in which the product and tools become invisible, to enable our care teams to spend as much time as possible with our members.

Neves

Product Design Lead

What are Cityblock Health Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
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