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Partner Account Manager

| Greater NYC Area

Aircall is looking for an outstanding Partner Account Manager to develop and nurture the relationship with a portfolio of Strategic Partners.
As their single point of contact, the PAM will own the entire partner engagement lifecycle from solution definition/build to go-to-market and on-going alliance management. The objective is to grow revenue from the partnership via business referrals, co-marketing actions and co-selling initiatives.

Candidate should be excited by the prospect of rapid growth in a startup environment. They must be comfortable operating in a fast-paced, dynamic environment and interacting with senior-level partner executives.

Responsibilities & Expectations

  • Drives engagement, pipeline, and ultimately revenue through Strategic Partnerships
  • Builds and cultivates lasting, meaningful relationships with our partners’ AEs, SEs, and leadership to increase awareness of the Aircall integration
  • Engages integration partners, and explores and defines strategy/opportunities
  • Effectively communicates our vision, value proposition, product roadmap, and go-to-market strategy to our partners
  • Collaborates with our Sales, Marketing, Product, and Customer Success teams to create partner enablement content and infrastructure
  • Prepares tailored presentation materials and conduct presentations/demos to accelerate partner acquisition and retention


  • BA/BS degree
  • 1-3 years working in SaaS/technology business development, account management and/or sales;
  • Tech saavy - understands the capabilities and limitations of a platform and genuinely curious about the SaaS ecosystem
  • Executive Presence - effectively communicates and relates to multiple layers of the organization including C-Level
  • Outgoing and personable - emphasis on networking and relationship building
  • Resilient - being able to roll with the punches, takes things in stride and learns from mistakes
  • Self-starter - takes initiative and is excited by complicated challenges
  • Comfortable operating in a fast-paced, dynamic startup environment
  • Committed, ambitious, team player to the max, wearer of all hats, humble beyond belief, magician
  • Willingness to travel as needed (up to 30%)
  • Sense of humor… a big plus!
  • Join one of the coolest teams in NYC and build the next-generation cloud phone system for businesses!


We are looking for enthusiastic folks who are ready to innovate and make an impact for the better. Positivity, candor, ambition, commitment -- these are some of the values by which we live, as individuals and as a team. We believe that success comes from hard work and deserves to be recognized and rewarded.

What we offer:
- Amazing startup atmosphere and team spirit
- Sunny offices in the center of NYC with free food/drinks and regular team parties
- Health Coverage, medical dental and vision insurance 100% covered
- Unlimited PTO, take the time you need to come to work feeling great
- Competitive salary with a gym membership and commuter compensations

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • IntercomEmail
    • LinkedIn Sales Navigator Lead Gen


We are located in the heart of Union Square. Its vibrant energy is an extension of who we are as a team and culture.

An Insider's view of Aircall

What's the biggest problem your team is solving?

Aircall is bringing value back to voice. Through our cloud-based phone system that is integrated with your favorite business tools (Salesforce, Zendesk, Slack, etc), we help companies have better conversations with their customers.

Come join in and help us crush it!


Sales Manager

What makes someone successful on your team?

The essence of being successful at Aircall comes from perseverance. Facing challenging problems and working toward solving them. Don’t be afraid to step outside your role and work across the team. If you need help, ask. Someone has an idea or answer.


Marketing Manager

What unique initiatives do you have that encourage innovation?

Our core focus is creating a company that our employees love working for.

We focus heavily on happiness, transparency, and providing new opportunities. Examples of how we execute on this are our team trips (our most recent to Barcelona), "ask-me-anything" team meetings, and assuring we attract the most talented, collaborative, & fun people in tech



What's something quirky about your company?

Lunches are an actual thing (which is not super common any place of employment these days), and it's actually done away from keyboards. Always a plus.


Technical Support

What are Aircall Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Aircall is committed to building a diverse, equitable and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know. Members of communities historically underrepresented in tech are encouraged to apply.

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