Product Content Specialist

| Remote
Sorry, this job was removed at 10:28 a.m. (EST) on Tuesday, August 10, 2021
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

SevenFifty is on a mission to power a connected alcohol supply chain by leveraging the nation's largest network of producers, distributors, importers, retailers, and restaurants. We are uniquely equipped to lead the charge of a full-blown digital transformation by utilizing our comprehensive database of wines, beers, and spirits and making it accessible through an industry-standard online marketplace.

Working directly with the country’s largest beverage alcohol suppliers, importers and producers, SevenFifty’s Product Content specialist will join a squad of 3 to work on updating the Marketplace based on client requests and proactive data improvements. You’ll also be responding to follow up emails regarding SevenFifty’s product content guidelines and implementation, internal requests, and additional data improvement efforts.

If you’re ready to put your hospitality, troubleshooting, and collaborative skills to work helping professionals in the beverage industry, this role is for you. You can be located anywhere in the U.S. and will report to our Director of Support and Education.

If you are uncertain whether you are qualified, especially if you are a woman, gender-diverse, or of an under-represented minority, please apply! We would much prefer to have an extra application to consider, rather than that you screen yourself out.

Learn more below.

-----

What you’ll do:

  • Report directly to the Director, Support and Education

  • Address incoming Distributor and SFIP (Supplier) product data requests in the ‘Product Suggestions’ queue in coordination with the Product Content Lead

  • Respond to suggestions follow up in SevenFifty’s support CRM (Zendesk, soon Hubspot)

  • Contribute to the resolution of product content work requests (Asana) 

  • Assist in responding to internal product content and ad hoc product load requests (via slack, support CRM, etc.)

  • Assist in ongoing effort to de-duplicate SevenFifty product records

  • Assist in answering questions from data specialist team 

  • Assist other internal teams with product content questions and request 

  • Maintain and update data policy documentation along with the rest of the product content team

  • Participate in all necessary weekly and monthly meetings

  • Participate in new hire interview process for new team members

  • Participate and contribute to schema updates and improvements

What you'll have:

  • Extensive knowledge of beverage alcohol classification (WSET Level 3 wine studies or equivalent) 

  • Alcohol sales or education experience

  • A hospitality first mindset

  • Excellent organizational skills

  • Experience working independently and showing good judgment on when to seek help/escalate issues

  • Experience aggregating, managing, and analyzing data in a structured format (Excel/Numbers, Google Sheets, etc.)

  • A penchant for self-driven ongoing learning and research as you work.

  • Clear written communication, and the ability to quickly identify and share important discoveries and problems in your work with others on the team.

  • The ability to be accountable for your own time in a fully remote environment.

  • Whatever remote office setup works for you, including a reliable source of internet, as we do not reimburse employees. 

  • Respect for the industry we serve.

What you do NOT need:

  • Experience working in a SaaS company

  • A college degree, or high GPA or SAT score.

  • An address in or around New York City. 

  • Any equipment – we’ll provide a MacBook and monitor.

  • To drink alcohol! Many of our colleagues do not.

The interview process (the parts are typically scheduled separately):

  • Initial Zoom screen (30 minutes): an overview of the company, the role, and your background, with the Director of Support and Education.

  • Take-home exercise 

  • Zoom conversations with the team

  • Reference & background checks

More about us:

  • Our #parents Slack channel currently has 20 members who have ample leeway to balance their work time against taking care of their families.

  • We have a wide range of opt-in social events, lunch-n-learns, and special interest groups to ensure everyone has opportunities to connect and develop in a remote environment.

  • We have two Cicerones within the company; WSET Wine Level 3 and Diploma carriers on the Product Content Team.    

We are:

...90-ish people and growing fast.

...doing our best to make a difference. Read more here

...former hospitality professionals and start-up veterans.

...distributed; we work remotely and gather together a few times each year.

...social! We meet for team weeks, wine tastings, and lunch n’ learn sessions.

...eaters and drinkers who love to discuss food and beverage.

...changing an industry. Read more here.

...one of Built In NY’s “Best Places to Work” 2021!

Find out what it's like to work at Sevenfifty here.

Perks & benefits:

  • 100% paid individual medical, dental, and vision via Justworks and Aetna.

  • Meaningful equity in an industry-changing organization.

  • Unlimited vacation to rest and recover.

  • 3-months of family leave to care for your child (after your first year of employment).

  • Flexibility to work where you want, so long as you’re meeting your goals.

Our values:

  • Light the way: Inspire others with your vision for success.

  • Open the door: Ask, listen, and empower others.

  • Stir it up: Embrace experimentation and bring new ideas to life.

  • Keep the glass full: Do more than is expected, for yourself and for others.

  • Respect the craft: Commit to excellence and integrity in your work.

We are an equal opportunity employer. What does that mean at SevenFifty? We:

  • Give each team member an equal opportunity to develop and grow into a leadership role.

  • Acknowledge our shortcomings and try to do improve our company and our industry.

  • Elevate BIPOC voices in our industry publication, SevenFifty Daily

  • Do not discriminate against candidates or employees on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, disability status, or socioeconomic status. 

  • Have regular, sometimes awkward, conversations about diversity, equity, and inclusion in our employee resource group, SevenFifty Community.

  • Are honest and recognize that our company isn’t as diverse as it should be. We’re trying to change that. 

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

We are a remote company, working from our homes or on the road. We gather a few times each year as a full company to have fun, learn, and collaborate

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about SevenFiftyFind similar jobs