Supervisor, Physical Therapy

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About Eden Health

Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering relationship-based collaborative care. With this model, our clients have healthier workforces, increased productivity, and reduced healthcare costs. We are committed to diversity, equity, and integrity, and our teams reflect this. Our hope at Eden Health is to create an environment where each person can do the best and most important work in their careers.


What you will be doing

We have an exciting opportunity to join our team as a Virtual Physical Therapy Supervisor providing patient care virtually and supervising a fast and growing team. You will provide excellent clinical care for our patients. You will work collaboratively with our medical doctors, physician assistants, nurse practitioners, and physical therapists in a collaborative virtual care environment. As a Virtual Physical Therapy Supervisor at Eden Health, you will be empowered to provide the best care for patients. Our focus is on providing the best care for patients at the right place and time. Smaller patient panels allow for a more individualized and specialized approach; they also open up opportunities to create and implement new initiatives that improve the quality of care. The work environment is collaborative with a heavy emphasis on technology to enable a streamlined and elevated experience. The person hired for the Virtual Physical Therapy Supervisor position would oversee the virtual team’s day-to-day operations and evaluating/treating patients as necessary. This practice will be integrated with Eden Health’s primary care and mental health practice and you can expect to work collaboratively with those teams. You will show interest in leveraging in-person and virtual care delivery models, are excited to go above and beyond for their patients, and be passionate about a patient-centered approach to care.

What success looks like

  • Working on a multidisciplinary team creating a new approach to physical health and wellness
  • Provide direct report management and oversight aligned with the management principles and philosophy at Eden 
  • Accountability for performance and engagement of direct reports - ensure that clinical operations and quality metrics are met
  • Identify challenges that may be blocking success and formulate solutions with manager oversight
  • Ability to navigate difficult conversations and identify and address performance concerns with HR and team leadership support 
  • Support quality assurance work through consistent participation in QA initiatives as set forward by clinical leadership and reinforce QA work with direct reports
  • Ensure accreditation, legal and medical compliance and remain updated on regulations at the local, state and federal levels.
  • Ensure values are enforced and properly communicated to everyone in the physical therapy department.
  • Experience for overseeing the training, and development of physical therapy staff.
  • Develops physical therapy organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives. 
  • Administering one-on-one virtual care that will simulate a variety of manual techniques and manual soft tissue techniques to help relieve pain
  • Route patients who are 'not-a-fit' for a Curv Health 'digital treatment plan' back to traditional care paths (i.e., clinics).
  • Developing a treatment plan that is patient-centric based on initial and ongoing evaluations including short and long term goals and collaboration of other team members
  • Reporting ongoing condition progress to patient and develop strong relationships with other clinical team members, as well as collaboration with cross-functional colleagues at Eden Health
  • Effectively using technology platforms including Eden Health’s telehealth messaging app, cloud-based EHR, Google suite applications and video conferencing

What you will bring

  • Masters or Doctoral degree from an accredited program in Physical Therapy. 
  • Active state license in good standing (other state licenses are a plus)
  • A passion for patients and for delivering high-quality care
  • At least 5+ years experience as a physical therapist
  • At least 2+ years of management experience
  • Proven record of matching patient needs to treatment plans and proven record of implementing these plans 
  • Experience collaborating with primary care providers
  • Knowledge of responsible use of at-home equipment to facilitate the patient experience in a safe manner
  • Experience with sports training and return to sport rehabilitation for upper and lower-extremity athletes is highly recommended 
  • Recent orthopedic experience is preferred 
  • Experience recommending assistive equipment to patients and designing at-home follow-up programs
  • Experience with a wide range of patient age groups and conditions
  • Experience with evaluating office ergonomics and knowing how to individualize the needs of the office staff of a diverse body frame 

Why Eden Health?

  • Remote first company and culture 
  • Series C Healthtech startup with a mission-driven team that's passionate about helping every person have a relationship with a trusted healthcare provider
  • Competitive salary and equity compensation package
  • Medical, dental, and vision insurance and commuter benefits
  • Dedicated Culture Committee led by CEO
  • Learning and development budgets to help you grow and bond with your team 
  • Positive, inclusive, supportive culture cheering you on your journey
  • Strong and quickly growing client base of America’s leading employers

While the majority of Eden Health positions are remote-first, we are a company that values building trusted relationships. To achieve this we have programming and events which require us to be in person, including team and company-wide meetings. To ensure everyone's safety, we require all employees to be fully vaccinated against COVID -19, subject to reasonable accommodations for medical conditions or sincerely held religious beliefs. If you have additional questions, your Talent Partner will be able to answer them.


Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Please note: Eden Health interview requests and job offers only originate from edenhealth.com email addresses (e.g. [email protected]). Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: security@edenhealth.com.

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Technology we use

  • Engineering
    • PythonLanguages
    • TypeScriptLanguages
    • React Native (iOS & Android)Languages
    • ClojureLanguages
    • ReactLibraries
    • ClojureFrameworks
    • PostgreSQLDatabases

Location

One Liberty Plaza, New York, NY 10006

An Insider's view of Eden Health

How would you describe the company’s work-life balance?

Eden Health allows me to work as much as I want while I take care of the many aspects of my personal life, which includes my health, family, and leisure. The providers work different types of shifts, which enables me to take care of my children before or after work. I can be a provider and a mom at the same time, which is awesome!

Michelle

Virtual GCN, FNP

How do you collaborate with other teams in the company?

As a healthcare provider, the opportunity to collaborate with team members across diverse roles and backgrounds has been crucial to delivering high quality care. To improve patient engagement, we work with the Marketing and Customer Success teams to find innovative ways to reach our patients and empower them to take control over their health.

Mariella

Physician Assistant

How has your career grown since starting at the company?

I started at Eden Health as an Administrative Assistant. I started spending more time in our clinics and found a passion for working directly with our patients and supporting our providers, which led to my next role as a Clinical Associate. From there, I became a manager of our Navigation team and am now a Service and Quality Operations Manager.

Alexa

Operations Manager, Service and Quality

What are some social events your company does?

At Eden, we host company-wide happy hours, lunch & learns, and group coffee chats to keep us all connected in a remote environment.

Jasmine

People Operations Coordinator

What are Eden Health Perks + Benefits

Eden Health Benefits Overview

-Competitive salary, commission, and equity compensation packages
-Great benefits including medical, dental, and vision insurance
-Free Eden Health membership
-401K
-Commuter benefits
-Generous PTO policy

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Eden Health provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Hiring practices that promote diversity
We use Jumpstart to enable our Talent team to find and hire diverse talent.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
We use Guideline to administer our 401K
Company equity
Child Care & Parental Leave
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Eden Health also provides 12 weeks of leave for the secondary caretaker.
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Eden Health employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Professional Development
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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