Leads product strategy, discovery, roadmap development, partnerships, launches, user acceptance testing, governance, and product performance measurement for integrated digital banking solutions. Translates customer and business needs into requirements, manages backlogs, coordinates cross-functional and third-party teams, oversees risk and compliance processes, and drives scalable, reliable products from pilot through general availability.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Integrated Digital Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Collaborate with partners and/or third party vendors to drive the development and delivery of integrated banking solutions within enterprise applications, partnering closely with product managers, engineers, and external stakeholders to translate complex business needs into clear functional requirements and execution milestones
- Integrate data analytics, user experience research, competitor/market analysis, client feedback, internal stakeholder feedback, and business goals to drive prioritization of potential partnerships
- Establish the approach and manage the rollout of new solutions, including objective/scope, target population selection, end-to-end user acceptance testing, readiness, governance, communication, training/support, policies and procedures, and the feedback/metrics needed to move pilots into general availability
- Collaborates with controls, sourcing, compliance, legal, risk, and third-party oversight to ensure third-party vendors/partners and solutions go through third-party oversight and product review processes
- Develops and maintains deep relationships with delivery partners across the business including Sales, COS, Marketing and Controls, to collaborate on deliverables needed to-go-to market strategy
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Assist in the product development lifecycle by documenting requirements, ensuring sprint inputs (e.g. design and requirements) and outputs (e.g. tested code) are as envisioned, and providing direction and feedback to the partner and/or third-party vendor doing the development work
- Participate in user research to uncover client needs and use the personas to identify new integration/partnership ideas and use cases to inform partnership strategy
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Exceptional interpersonal skills-ability to cultivate and build strong relationships with colleagues at all levels
- Demonstrated ability to effectively collaborate with cross-functional teams internally and externally to achieve specific business results
- Effective communication skills and ability to translate and synopsize data for decision-making
- Strong analytics and problem-solving skills with the ability to adapt to evolving priorities within the product organization
- Strong skills in project management, organization, problem-solving and time management
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Knowledge of how the following platforms work is required, and experience with onboarding clients to them: J.P. Morgan Access, J.P. Morgan's file transmissions, J.P. Morgan's mixed payments file processing (H2H Payments/Paysource), J.P. Morgan's Treasury Services APIs, J.P. Morgan's integrated Solution Plugins
- Proficiency with Microsoft Office skills including Excel and PowerPoint
- Familiarity with Artificial intelligence tools and agentic solutions a plus
- Experience with Jira, Confluence, and SharePoint a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
JPMorganChase New York, New York, USA Office
270 Park Avenue, New York, NY, United States, 10017-2014
JPMorganChase New York, New York, USA Office
4 Metrotech Center, New York, NY, United States, 11201
Similar Jobs
Digital Media • Information Technology • News + Entertainment
Sell Comcast Business Internet, video, voice, data, PRI, Hosted PBX, and other communications solutions to small and mid-size businesses. Develop territories, prospect through cold calling and partnerships, manage sales pipelines, deliver consultative presentations, exceed quotas, and coordinate with technical and support teams to ensure customer satisfaction and revenue growth.
Top Skills:
DataHosted PbxInternetPriVideoVoice
Digital Media • Information Technology • News + Entertainment
Sells Comcast Internet, Data, Video, and Voice services to small and mid-size businesses. Develops territories, generates leads through prospecting and partnerships, presents customized communications solutions, manages sales pipelines, exceeds quotas, and collaborates with technical and support teams to ensure customer satisfaction and revenue growth.
Top Skills:
Hosted PbxPri
Digital Media • Information Technology • News + Entertainment
Design, implement, and resolve complex SOC security operations issues. Build automation scripts and internal web applications, integrate and troubleshoot security tools via APIs, mentor junior staff, evaluate new security technologies, refine SOC processes and runbooks, and apply data analysis to improve operations and alert handling.
Top Skills:
APIsElasticPythonRapid7SentineloneSwimlaneWeb Application Security
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
