People Operations Generalist

Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.

We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.

Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.

In our high-growth, office based culture, we are looking for a dynamic People Operations Generalist to build a world class people offering. Reporting to the Head of People, US this role is based onsite, working out of our NYC office three times a week. Join us!

• Experience using PEO & HRIS systems
• 4 years of professional experience, at least 2 of them in the start up scene 
• Proven experience managing HR systems, data, and improving operational processes
• A can-do, solutions-oriented attitude - you roll up your sleeves and get it done
• Hyper-organized with great attention to detail and follow-through
• Strong communication and interpersonal skills; able to build trust across the organization
• Comfort with ambiguity and shifting priorities - you adapt quickly and thrive in a startup culture

Additional Information:

The salary for this position ranges between $90,000 - $108,000. This is decided based on many factors, including but not limited to: skills, qualifications, and geographic location. In addition to base salary, we are proud to offer stock options in the company and a competitive benefits package.

To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team.