Manage office and workplace operations, coordinate end-to-end onboarding/offboarding, maintain HRIS data integrity, support benefits and people programs, assist events and performance processes, and recommend process improvements to scale People infrastructure.
About Narmi:
Narmi is how community financial institutions unlock the very latest capabilities in digital banking and account opening – so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.
About the role:
At Narmi, our People team exists to build the infrastructure that allows our business — and our people — to scale thoughtfully.
We’re looking for a People Operations & Workplace Coordinator who takes pride in running the engine behind the employee experience. This role is critical to how employees onboard, navigate benefits, experience company programs, and interact with People Operations day to day.
This is an ideal role for someone who loves operational excellence, systems thinking, and creating structure that makes work better for everyone.
Office & Workplace Operations Responsibilities
- Manage office supply inventory (snacks, beverages, paper goods, kitchen supplies)
- Maintain vendor relationships (cleaning services, building management, repair vendors)
- Serve as point of contact for building management and facilities issues
- Welcome guests and candidates, ensuring a professional in-office experience
- Oversee shipping, deliveries, and office mail
Employee Lifecycle Operations
- Coordinate onboarding and offboarding logistics end to end
- Manage employee changes, documentation, and record updates
- Ensure a smooth and consistent employee experience at every stage
HR Systems & Data
- Maintain HRIS accuracy and data integrity
- Process employee updates and reporting requests
- Support audits, documentation, and compliance tracking
People Programs & Experience
- Support logistics for engagement initiatives and company programs
- Assist in planning internal events, offsites, and culture moments
- Help operationalize performance review cycles and surveys
Process Improvement
- Identify opportunities to streamline workflows
- Recommend operational improvements
- Help build scalable People infrastructure as we grow
- 2–4 years of experience in People Ops, EA support, Recruiting Coordination, or similar operational roles
- Strong attention to detail and follow-through
- Comfort managing multiple workflows simultaneously
- Experience working in HR systems (HRIS, ATS, benefits platforms)
- High discretion handling confidential information
- Clear written and verbal communication
- A systems mindset — you like making things run better
- High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.
- Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
- Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
- High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.
The expected annual base salary for this role is $80,000 - $90,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected].
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Narmi New York, New York, USA Office
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Located just north of Madison Square Park, our office is at the center of NYC’s fintech scene—easily accessible from Manhattan, Brooklyn, Queens, and Jersey City, making it convenient for team members across the city.
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