Principal Software Engineer, Gen AI

Code for Cause at the leading cloud software company powering social good!

Who we are:
Blackbaud is the world's leading cloud software company powering social good. Our vision is to power an ecosystem of good that builds a better world. We seek to empower the entire social good community, which includes nonprofits, foundations, corporations, education institutions, and the individual change agents who support them. Our strategy includes a focus on our employees and company culture, with a goal of cultivating an environment where our teammates can bring their whole, authentic selves to work. We strive to build a workforce that reflects the social good communities we serve.

About the role:

We’re looking for a Principal Software Engineer to help lead the design and implementation of Generative AI capabilities across Blackbaud’s product platform. This is a hands-on, high-impact technical role where you’ll shape the architecture of AI features, mentor engineers, and guide the adoption of best practices that power innovation for social good.

What you’ll be doing:

• Implement complex software systems integrating Generative AI capabilities
• Design, build, and maintain efficient, scalable code
• Lead cross-functional collaboration on technical solutioning and project delivery
• Ensure performance, reliability, and security of AI-enabled features
• Evaluate and improve prompt performance and AI-driven workflows
• Collaborate with product and UX teams to deliver accessible, user-friendly experiences
• Serve as a subject matter expert for LLM deployment, operation, and monitoring
• Actively mentor and support the growth of other engineers
• Maintain high quality development standards and practices
• Contribute to the evolution of Blackbaud’s AI platform strategy

What we'll want you to have:

• 8+ years of experience in software engineering on the Microsoft stack, including leadership in AI-related projects
• Deep understanding of .NET Core, C#, and modern web technologies
• Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML
• Proven success building and deploying Generative AI features
• Experience with prompt engineering and optimizing LLM behavior
• Familiarity with SQL Server, Cosmos DB, and RESTful API development
• Experience with cloud-based AI infrastructure (Azure, AWS, GCP)
• Excellent communication and collaboration skills
• Strong grasp of Agile methodology and continuous delivery practices

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Blackbaud is a remote-first company which embraces a flexible remote work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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Benefits Include:

• Medical, dental, and vision insurance

• Remote-first workforce

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Volunteer for vacation

• Opportunities to connect to build community and belonging

• Pet insurance, legal and identity protection

• Tuition reimbursement program