Procurement Operations Coordinator

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About this opportunity:
This role supports Ericsson's Ottawa Radio Project Management Office (PMO) by overseeing the end-to-end purchase order lifecycle for procurement activities tied to PMO-driven product development projects. The successful candidate ensures that requests are processed accurately, vendors are followed up with proactively, payments are completed on time, and purchase orders are closed in full compliance with Ericsson's policies and financial controls. This is an experienced, on-site position based in Ottawa, Canada.
What you will do:

• Manage the full purchase order lifecycle - from initial request intake through vendor follow-up, payment confirmation, and final closure
• Process purchase orders for a range of procurement activities supporting PMO-driven product development projects
• Collaborate with Project Managers, Program Managers, Trade Compliance, Strategic Sourcing, Accounts Payable, and internal or external vendors
• Track purchase order status, delivery progress, invoices, payment timelines, and outstanding aging items
• Resolve issues related to missing information, pricing discrepancies, invoicing errors, goods or service receipt, payment delays, and vendor discrepancies
• Maintain accurate procurement records, supporting documentation, and audit-ready evidence
• Ensure all purchase order activities comply with Ericsson's procurement processes, financial controls, delegation of authority, and audit requirements
• Prepare clear status updates, dashboards, KPI scorecards, and management reports using Excel and Power BI
• Support project financial tracking, planning, and operational reporting for PMO-related procurement activities
• Identify opportunities to improve procurement visibility, cycle-time predictability, and process consistency

The skills you bring:

• Diploma or undergraduate degree in business, finance, supply chain, operations, commerce, or a related field
• 5-10 years of experience in purchase order management, procurement operations, vendor administration, accounts payable support, or a comparable role
• Experience in project-based, engineering, R&D, telecommunications, or global business environments is considered an asset
• Working knowledge of SAP-based procurement and financial processes is preferred
• Exceptional attention to detail, accuracy, and follow-through
• Advanced proficiency in Microsoft Excel, including Pivot Tables, lookups, data analysis, and reporting
• Strong Power BI skills for building dashboards, tracking metrics, and enhancing procurement visibility
• Clear and effective written and verbal communication skills, with the ability to engage across multiple stakeholder groups
• Ability to manage multiple priorities independently and bring tasks to resolution

Sponsorship Information: Applicants must be legally authorized to work in Canada by their employment start date. The Company does not provide immigration assistance or sponsorship for this position, either now or in the future.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Ottawa, Canada
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
• Ottawa: $69,000.00 - $90,300.00
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, plus at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.