Product Analyst

CompanyFederal Reserve Bank of New York

When you work at the New York Fed, you have the opportunity to make an impact in our communities and across the nation. Our mission-driven, curious, and dedicated colleagues apply their diverse perspectives and unique talents to support the strength of the U.S. economy and stability of the global financial system. At the Bank, we work full-time onsite with our teams. We believe being physically together allows us to draw on our collective strengths, while recognizing that the ability to work flexibly from time to time remains important to achieving our mission.

Our Unique Work:

The Operations and Resiliency (O&R) Group operates and oversees the provisioning of financial accounts and services, including the distribution of currency for the Second district as well as gold safekeeping operations on behalf of the Federal Reserve System, and provides critical operations support to the broader Bank including law enforcement, business continuity and resiliency. Within O&R sits the Strategy and Product Advancement team (S&PA), responsible for partnering with Bank stakeholders to deliver a high-value product portfolio and access to technology services in support of the Group’s strategic priorities, leveraging business and product area expertise.

With the expansion of self-service analytics, tool automation software, and GenAI, S&PA is seeking a qualified candidate who can support the modernization and enhancement of the Group’s tools, processes, and reporting.

How You’ll Make an Impact as a Product Analyst:

• Design, develop, and maintain dashboards (i.e. Tableau) that clearly visualize key business metrics and trends as well as automated reporting solutions to increase efficiency and reduce manual work
• Collect, clean, and transform raw data from multiple sources into structured formats for analysis
• Collaborate cross-functionally to gather requirements, design and implement end-to-end solutions, and investigate new technologies to improve data pipelines and support business enablement  
• Identify opportunities for data quality improvements and process optimization and leverage emerging technologies across the industry to improve current application suite and enhance self-service analytics
• Support cross-functional teams with ad-hoc analysis requests and data interpretation
• Provide guidance and standard practices to team on developing dashboards, use of data extraction and visualization products, and other business intelligence tools. 
• Identify key insights into O&R operations and ways data can be used to transform how the Group moves forward and grows successfully
• Assist in modernizing Business Automated Solutions (BAS) and identifying opportunities for improvements
• Conduct demonstrations of out-of-the-box and custom tools and create user guides and documentation
• Partner with the Product Owners to create and implement a data strategy aligned with O&R’s strategic goals
• Engage with the Data and Analytics Office (DAO) on data policies, self service offerings, and O&R data needs

The Unique Skill Sets We’re Looking For:

• Experienced in building visualizations and dashboards to create compelling business insights using data querying and analytical software e.g., SQL, R, SAS, Tableau, Python, and Power BI.  
• Basic understanding of Machine Learning (ML) and Artificial Intelligence (AI) practices a plus. 
• Experienced with UiPath and/or other Robotic Process Automation (RPA) tools, and light no-code workflow applications. 
• Knowledge of information design principles and data visualization methods.  
• Strong foundation of business knowledge and professional skills, from decision-making and problem-solving to communication and time management.  
• Demonstrated ability to effectively lead multiple initiatives simultaneously to drive and deliver results while potentially navigating competing priorities. 
• Attention to detail to ensure that data is analyzed efficiently and effectively while minimizing errors. 
• Ability to structure and distill complex problems into easily digestible insights, solutions, and recommendations.  
• Curiosity and drive to Simplify, Innovate, and Lead on new tools, processes or innovations. 
• Excellent verbal and written communication and customer service skills.  
• Strong analytical and problem-solving skills. 

Other Things to Know: 

Salary Range: $120000 - $160000 / year 

We believe in transparency at the New York Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.  

How We’ll Support You: 

Our programs and benefits are designed to support you through all your life stages:

• Learning & Growing: Educational assistance, career development tools, and stretch opportunities

• Supporting Your Family: Parental leave, adoption assistance, back-up dependent and elder care, college planning resources, and more

• Managing Your Health: Comprehensive insurance plans, leave policies, onsite Health & Wellness Center, and onsite Fitness Center

• Optimizing Your Finances: Pension plan, 401(k) with generous match, financial planning resources, and subsidized public transportation program

Our Culture is deeply grounded in our Touchstone Behaviors— By working with us, you’ll have the opportunity to develop and demonstrate your ability to Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership. These competencies shape our culture here at the Bank. They also provide a shared language for how we work together and achieve success and set clear expectations for leading with impact at every stage of your career. Learn more.  

Apply now if you’re ready to join us in strengthening the U.S. economy together. Want to consider our other opportunities? Click here to see all our open roles.

The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper preferential treatment of any person. Learn more about our code of conduct and conflicts of interest rules. 

  

We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at [email protected] and we’ll be glad to help. Please note, this is a dedicated e-mail box designed exclusively to assist applications with accommodation requests in relation to our recruiting process. All other inquires including the status of applications will not receive a response from this e-mail box.  

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. 

This position requires access to confidential supervisory information (CSI) and/or Federal Open Market Committee (FOMC) information. Access to CSI and FOMC information is limited to U.S. citizens, lawful permanent residents, individuals who meet the definition of “protected individual” under 8 U.S.C. § 1324b(a)(3), and certain other nonimmigrants. All non-U.S. citizens authorized to access CSI and/or FOMC information must sign a declaration of intent to expeditiously become a lawful permanent resident and thereafter a U.S. citizen when eligible.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryProject/Product Management Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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