Product Manager II, Clinical Research Informatics and Technology (CRIT)

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Join Memorial Sloan Kettering Cancer Center (MSK) as a Product Manager II supporting Clinical Research Informatics and Technology (CRIT). This role emphasizes project management and the delivery of technology initiatives that support clinical research. Partnering across technical and operational teams, you will coordinate project planning and execution, manage timelines and dependencies, and guide technology implementations and workflow improvements in a highly regulated environment.

Role Overview

• Lead the planning and delivery of assigned clinical research technology projects, defining scope, objectives, deliverables, milestones, and success measures with stakeholders.
• Partner with Architecture and Technical Leads to assess technical requirements, solution options, and implementation considerations that inform project plans.
• Develop and maintain project plans, schedules, and resource needs aligned with clinical research priorities and the broader IT service portfolio.
• Facilitate project meetings and communicate progress, decisions, risks, and issues to stakeholders and leadership; escalate blockers and coordinate timely resolution.
• Coordinate with planning, relationship-management, and capacity-planning teams to align project demand, resource availability, and delivery commitments.
• Manage project risks, issues, dependencies, and scope changes, documenting impacts and coordinating mitigation plans to keep initiatives on track.
• Track project budgets and resource use in partnership with financial and technical stakeholders, communicating variances and supporting informed tradeoffs.
• Coordinate cross-functional work across product, technology, and operational teams, clarifying responsibilities and managing shared infrastructure and service dependencies.
• Guide technology implementations and significant process or system change, coordinating testing, rollout readiness, stakeholder communications, and transition to ongoing support.

Key Qualifications

• 3+ years of clinical research experience preferred, with an understanding of clinical research operations, technology, or related workflows.

• Experience in project or program management, or a related role coordinating complex initiatives from planning through implementation; product management or clinical research coordination experience with substantial project delivery responsibilities is also relevant.

• Experience working within a highly regulated environment, such as healthcare, clinical research, life sciences, financial services, or another regulated industry.

• Demonstrated experience managing project scope, timelines, risks, dependencies, and cross-functional deliverables for large-scale projects, technology implementations, or significant process and organizational change; experience with an Epic implementation or comparable enterprise transformation is a plus.
• Experience partnering with technical and operational stakeholders to translate clinical research or customer needs into clear project requirements, actionable plans, and implementation priorities.

• Previous people-management or direct-report experience is a plus, but not required.

Core Skills

• Project Planning & Delivery: Builds actionable project plans, coordinates resources and milestones, and drives delivery against agreed scope, timelines, and success measures.
• Risk Management & Change Leadership: Anticipates risks, resolves issues, manages scope changes, and helps stakeholders prepare for technology implementations and evolving workflows.
• Cross-Functional Coordination: Builds effective partnerships across clinical research, technology, operational, and leadership teams, clarifying responsibilities and maintaining alignment on deliverables.
• Operational & Technical Understanding: Understands complex clinical research workflows and partners with technical experts to clarify requirements, assess dependencies, and plan practical implementation approaches.
• Communication & Stakeholder Management: Clearly communicates project status, priorities, risks, decisions, and tradeoffs, facilitating timely input and escalating issues when needed.

Additional Information

• Schedule: 9am – 5pm Monday – Friday with additional flexibility
• Location: Hybrid (Home and 633 3rd Avenue)
• Reporting To: Clinical Research Informatics & Technology Leadership

Helpful Links:  

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Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

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