Program Coordinator - 000XU - Mon-Fri 8AM-4PM

Make an Impact.

At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

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Position Summary: As the QIDP the Program Coordinator has the decision-making responsibility for the overall day-to-day operation of the Day Habilitation Program. He/she ensures that the program operates in a manner in which is consistent with both the agency and program specific mission statements. The Program Coordinator ensures compliance with all regulations, agency policy and procedures, and operates within budgetary limits. Reports to the Program/Site Director of Day Habilitation.

Essential Accountabilities

1. Ensures supervision for a team of Supervising Habilitation Specialist; Habilitation Specialist; Assistant Habilitation and Per diem staff
2. Participate in interviews and recommend for hiring of new Supervising, Habilitation, Assistants and Per diem staff
3. Provides direct leadership and training to staff associated with customer satisfaction, program management needs, regulatory compliance standards including OPWDD, OMIG and Agency’s policies and procedures.
4. Ensure development and implementation of program plan, and curriculum development
5. Retrieving, review and have available for audit purposes annual and semi-annual documents including Comprehensive Functional Assessment (CFA), Life Plans, 6 / semiannual, monthly reviews, Level of Care Eligibility Determination etc.
6. QIPD review of documents including but not limited to timely submission of required weekly billing, day Hab plans, monthly summary and all survey required documents.
7. Develop and deliver performance appraisals, manages the progressive disciplinary process including implementing performance improvement plans as needed, and maintaining the necessary records associated with such.
8. Utilizes management tools and databases including the use Electronic Health Record systems to ensure service planning, delivery, referrals and linkages to community-based organizations, follow-up, and collaboration with collateral contacts, while ensuring confidentiality.
9. Required to display proficiency while entering person served data documentation in the electronic data system.
10. Serves as point of contact for crisis intervention for staff and community providers i.e., evaluate and actively solve concerns as needed
11. Collaborates with referral sources including clinical, care providers, transportation agencies etc.
12. Represent the agency in a professional manner at all times.
13. Other responsibilities as deemed necessary by the Program Director of Day Habilitation.

Other Responsibilities 

1. Develop and ensure implementation of all operation systems including evacuation procedures.
2. Conduct staff meetings on a regular basis.
3. Ensure that the weekly census is completed in an efficient and timely manner.
4. Ensure implementation and participating of appropriate systems for: screening, admissions/discharge, referrals, ISP review, organization, and staffing patterns.
5. Monitor participant’s progress by observing individual and staff performing tasks
6. Participate as a member of committees as assigned.
7. Must be able to physically interact with the program individuals, negotiate the environment independently including assisting in all SCIP interventions, emergency CPR and or first aid techniques and fire drills.
8. Maintain confidentiality at all times.
9. Other duties as requested.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.
• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
• Work-Life Balance: Paid time off, holidays, and personal days.
• Wellness Program: Free and low-cost gym and wellness access and support.
• Training & Growth: Ongoing professional development and career advancement opportunities.
• Meaningful Work: Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions

Bachelors Degree in the human service field and 2 year NY State Drivers License.