The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences.
We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. OnBrand (OB) is the colleague-led creative agency that sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our business units, driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence. We are focused on developing forward-thinking ideas and work across channels, end-to-end experiences in digital and beyond.
The Project Analyst I is responsible for leading the execution of Tier 3, 4 and 5 projects within the OnBrand creative process. This role ensures projects are delivered on time, within scope, and aligned to established processes, while building foundational leadership and risk management skills.
Core Responsibilities:
Understands the OB creative process and consistently delivers Tier 3, 4 and 5 projects
Partners with Account, Creative, and Dev/Production teams to execute projects on time
Leads conversations around project approach and gathers inputs from Directors or team leads to complete project setup
Expertly manages timelines and team capacity within Workfront
Produces clear, concise meeting notes and project documentation
Drafts professional MP communications with oversight
Identifies and mitigates risks related to timelines, capacity, and project flow; begins anticipating issues before they arise
Serves as a reliable execution lead while collaborating closely with Senior Project Managers for guidance
Maintains and updates project documentation (status reports, schedules, internal trackers)
Ensures adherence to established processes, including: Project Approach documentation, Change Management, File management and organization, Burn reporting, Weekly resourcing updates, Project closeout procedures
Begins identifying scope creep and flags impacts to Account/Marketing Partners
Soft Skills:
Interprets project briefs and provides tactical recommendations for scheduling and staffing
Effectively gathers and synthesizes internal and MP feedback, reflecting key insights back to the team
Communicates upward to leadership when support or visibility is needed
Builds understanding of team roles and begins tailoring management approach based on individual working styles and strengths
Success Profile:
Strong executor who delivers reliable project outcomes
Growing confidence in risk identification and stakeholder communication
Demonstrates ownership while still benefiting from senior guidance
5+ years of experience in project management or related field
Experience managing approximately $1M in total annual budget
Strong organizational, communication, and documentation skills
Familiarity with project management tools (e.g., Workfront)
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express New York, New York, USA Office
World Financial Center, New York, NY, United States, 10285
American Express Hoboken, New Jersey, USA Office
Hoboken, United States
American Express Jersey City, New Jersey, USA Office
Jersey City, United States
American Express New York, New York, USA Office
200 Vesey St, New York, NY, United States, 10281
American Express New York, New York, USA Office
New York, United States
American Express Roseland, New Jersey, USA Office
Roseland, United States
Similar Jobs
What you need to know about the NYC Tech Scene
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
