Project Coordinator

The Project Coordinator provides day-to-day operational support to Small Business and Nonprofit (Small Biz) Program staff. The primary responsibilities of this role are: Verify account eligibility, manage the pipeline for assigned contractors, review and approve survey tools for upload, and troubleshoot issues as they arise in the project management software and in the tools. This role supports program staff, contractors, inspectors, and Con Edison to develop energy efficiency and building electrification projects targeting Small Business & Nonprofit customers in the greater New York City metropolitan area. 

Essential Duties and Responsibilities

• Account Eligibility: Provide timely verification of account eligibility to contractors
• Facilitate third-party QA/QC project selection process, communicate with third-party evaluation party to resolve any ensuing issues
• Coordinate with the inspectors to cure any outstanding issues with paperwork for failed inspections
• Monitor key performance metrics related to the QA/QC process, identify and implement opportunities for program policy and process improvements
• Project Close-out and Invoicing: Review, reconcile, and collect required project back-up documentation
• Work with accounting personnel to verify incoming payments and timely issuance of payment vouchers
• Onboard contractors and support project intake: Conduct outreach, follow-up and collect all required application documentation; compile and manage approved participating contractor lists
• Track and manage projects using Willdan’s proprietary data management software
• Monitor program tasks, reporting, and follow-up on progress and achievements
• Communicate directly with internal staff, contractors, and customers
• Attend industry events as appropriate; network with stakeholders
• Provide general administrative support, as necessary
• Engagement in any and all areas critical to program success

Job Requirements / Qualifications 

• Bachelor’s Degree in related field
• 1-5 years of experience in energy efficiency or project management
• Ability to communicate effectively with our clients and work collaboratively with our engineering staff, program managers, and sales team
• Strong organizational skills with ability to manage projects from inception to close while maintaining strong customer service practices, the ability to multi-task, and attention to detail
• Knowledge of (or demonstrated interest and capacity to learn) energy efficient technology and lighting controls, such as LED, occupancy sensors, etc
• Knowledge of (or demonstrated interest and capacity to learn) HVAC equipment and mechanical systems, including pumps, motors, cooling towers, air handlers, chilled and hot water loops, and boilers
• Proficiency with software tools such as: MS Excel, Customer Relationship Management (CRM) tools, MS Word, MS PowerPoint, and data management software

EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Lighting & Electric participates in E-Verify.