A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
The Project Manager works with customers, both internal and external to ensure the implementation of our products and services is delivered successfully and with fidelity. The project manager controls day-to-day operational aspects of customer implementation and works to keep the projects on time, on budget, all while maintaining excellent team morale and high customer satisfaction.
Responsibilities:

• Ensure the smooth and successful launch of Amplify products and services for customers of varying sizes and scopes.
• Create implementation plans and manage their execution while maintaining day-to-day knowledge of the implementation project status
• Work with Amplify staff and district/school personnel to define project priorities, and success criteria and effectively manage priorities to ensure onboarding and launch success
• Determine order and priority of issues; alert appropriate contacts, provide immediate feedback to district/school personnel and Amplify staff and follow up to ensure proper action was taken
• Direct the activities of district IT personnel, school personnel, Amplify on-site staff, and customer support staff through the implementation and onboarding process
• Manage communications with 3rd party providers, Amplify staff, and district/school IT staff to ensure their network, wireless infrastructure, and technology setup will support Amplify technologies
• Raise risks and alert stakeholders and executives of launch readiness blocks encountered during onboarding and/or post-launch high priority issues. Monitor troubleshooting of priority issues and help to implement solutions or workarounds
• Post-launch compile customer launch issues and other details to determine the stability of customer implementation
• Establish checkpoints with the customer to communicate project updates, progress towards strategic goals, new product developments, as well as product user progress and performance. Leverage project tracking tools and processes for consistency and efficiency of implementations
• Ability to answer questions pertaining to product, technology, and pedagogy

• Work alongside other Project Managers by identifying and sharing best practices and developing/ improving project tracking tools and processes

Basic Qualifications:

• 3+ years of experience in implementation project management and a background in impeccable customer service.
• Demonstrated ability to successfully organize, prioritize and manage multiple projects in a deadline-driven environment while keeping calm under pressure
• Proven experience with Microsoft Office and Google Suite
• Experience presenting information clearly and efficiently

Preferred Qualifications:

• Experience in the field of education technology
• PMP certification
• Experience with project management tools(Smartsheets, Trello) and Salesforce
• Consistently detail-oriented and highly organized, while also able to see the big picture

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.