The North American revenue organization is making its mark by bringing the tremendous value proposition of innovative approaches to collaborative learning in support of the broader L&D function at enterprises of all sizes. This team is growing fast and comprises both account executive and account management functions that sell the 360Learning solution.

Our ideal candidate is ambitious, revenue-driven, and an excellent communicator, showcasing exceptional communication skills, particularly in writing. You will play a critical role in leading and overseeing the proposal development process for the revenue organization in North America with stretch responsibilities globally. This position requires a strategic mindset and a deep understanding of proposal best practices within the HR technology space with a strong preference for the LMS industry. You will drive process improvements and ensure the development of high-quality, winning proposals that meet client needs and business objectives.

You will work closely with cross-functional teams to develop compelling proposals that meet client requirements and differentiate our organization from competitors.

You possess strong project management skills and can thrive in a deadline-driven environment.

Hear from your future coach:

“We are on a mission to develop a world class revenue organization that outperforms the market in establishing 360Learning’s unique value proposition as the de facto solution for L&D. As we continue to grow and scale, we are experiencing tremendous demand for our solution and require a Proposals Manager to support this growth.” - Chris Bondarenko, Chief Revenue Officer of North America.

What You'll Do

• Support the North American revenue organization by managing the complete lifecycle of commercial and public sector bids from intake to submission
• Collaborate with account executives, account managers, solution engineers (presales), and other cross-functional teams to operate with outstanding synchronization
• Lead opportunity qualification (go/no-go decision) calls/meetings, strategy calls, and regular status updates of the proposals funnel
• Develop win themes and value propositions highlighting our organization's strengths and unique selling points
• Create and distribute project outlines (responsibility matrix) that break out RFP requirements into section assignments for project team members for completion
• Review RFP requirements thoroughly ensuring proposal components comply with client specifications
• Perform writing, editing, proofreading, customizing, and formatting ensuring proposal responses are clear, concise and well-presented
• Conduct quality assurance checks to verify proposal content's accuracy, completeness, and compliance with the company’s brand guidelinesConduct proposal debriefs and win/loss analysis for continuous process improvement
• Provide feedback to our product and services teams to drive innovation and identify product/service gaps to fill 
• Implement standardized tools, templates, and workflows to facilitate the creation of consistent and compelling proposals
• Maintain and update the RFP knowledge base, to increase the efficiency of the proposal process
• Stay abreast of industry trends, best practices, and emerging technologies to enhance the effectiveness of the proposal development process
• As needed and dictated by growth; recruit, train, mentor, and coach a high-performing team of proposal specialists and coordinators

Within 1 month, you will:

• Understand our product offering through onboarding
• Meet the team through virtual coffee meets and happy hour
• Understand the company's mission, values, organizational structure, and key stakeholders
• Understand the available tools and technology currently in place as well as the knowledge base

Within 3 months, you will:

• Establish and prepare proposal process documentation
• Collaborate with leadership and establish process KPIs
• Review successful and unsuccessful past proposals to understand the organization's approach and areas for improvement
• Collaborate with subject matter experts and other stakeholders across product, services, and security to gather and refine proposal content
• Lead the entire process and support the North American revenue organization

Within 6 months, you will:

• Review the process and recommend improvements, as required
• As needed, prepare strategic recommendations that could include new technology, team development, etc.
• Be on track to attaining KPIs and in alignment with the revenue organization’s OKRs

The Skill Set

• Bachelor’s degree in business administration, marketing, communications, or related field (Master's degree preferred)
• Minimum of 5-7 years of experience in proposal management, business development, or a related field, with at least 3 years in a leadership or management role
• Strong sales and business aptitude and instinct and enjoy speaking with stakeholders at various stages of the sales cycle
• Excellent communication skills, both verbal and written, with the ability to articulate complex ideas and concepts clearly and persuasively
• Strong project management skills, with the ability to manage complex, multi-phase projects from inception to completion
• Proficiency in Microsoft Office Suite, Google Suite, and proposal management software (e.g., Conveyor, Responsive, Loopio, SharePoint, or similar tools)
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Strong analytical and problem-solving abilities, focusing on driving results and achieving business objectives
• Team player who can collaborate effectively with colleagues at all levels of the organization
• Knowledge and understanding of marketing and business development best practices
• Knowledge and understanding of cybersecurity, compliance, and governance requirements 
• Familiarity with government contracting processes and compliance standards is a plus
• Experience and knowledge of the HR technology and LMS industries will be a plus

What We Offer

• Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈
• Benefits/Perks: Comprehensive medical, vision, and dental insurance starting your first full month 🏥 Generous parental leave 👶 Professional development opportunities through our own platform 📚
• Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 holidays based on the Ontario holiday calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠
• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
• Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
• Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture:https://bit.ly/Convexity_360L & find out more about the teams, product and processeshttps://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process

• Interview with the Talent Acquisition Manager
• Interview with your future Coach
• Case study presentation with Sales Team Leaders
• Team Meeting with Sales Operations
• Culture Interview with one of our Chief Operations Officer
• References/Offer!

Get ready using our Knowledge Base: https://bit.ly/42H1ggC

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across the US and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!