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Provides front-desk reception services at Hilton Québec, supporting guests throughout check-in and check-out while contributing to an exceptional overall experience. Requires customer-service experience, professional conduct, autonomy, flexibility, punctuality, and fluency in French and English. Familiarity with Hilton’s OnQ computer system is an asset.
Sous l’autorité du supérieur immédiat, le titulaire de l’emploi effectue un ensemble de tâches en lien avec le service de réception du Hilton Québec et contribue à une expérience globale exceptionnelle de l’enregistrement au départ des clients.
Qualifications- Posséder un minimum d’un an expérience dans un poste similaire
- Expérience dans le service à la clientèle;
- Bilinguisme (français/anglais), parlé et écrit impeccable;
- Connaissance du système informatique OnQ (un atout).
- Savoir maintenir un haut niveau de professionnalisme en tout temps;
- Rigueur, débrouillardise et autonomie;
- Flexibilité et ponctualité;
- Dynamisme.
Vos futurs avantages :
- Un lieu de travail où votre bien-être est notre priorité;
- Des collègues de travail expérimentés et passionnés;
- Programme complet de reconnaissance des employés;
- Un service de cafétéria;
- L’unique programme Go Hilton, vous permettant de voyager dans plus de 8 000 hôtels de la chaîne!
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At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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